Radisson Royal Hotel, St. Petersburg

At check-in, the clerk failed to advise me that there would be a $12 passport registration fee. This bill was presented at check-out and caused confusion. I advised management that it might be better to be fully forthcoming on this.

right on Nevsky in the heart of the city. rooms were nice and the staff was very helpful and professional there are cheaper places but the location was worth the extra i did not eat in the hotel but did notice that their food prices were a little steep. but having a location so convenient there are many dining options as close as across the street. short walking distance to Hermitage and other tourist interests.

The hotel was great- staff were friendly and knowledgable- great location- perfect to walk to everything- museums., resturants and shopping. loved it.

Small Rooms enough said.

We were there for a weekend, so for us it was very well situated in order to visit most places on foot, and was quite safe to walk around even in the later hours. The Hotel staff was one of the few in the city who smiled, and were quite helpful. The room was of good size and clean. For meals we generally try local cafes and restaurants so we cannot say much about the hotel breakfast and dining.

Room clean-up not attentive enough. We stayed for 6 nights and everyday we came back to notice... either the bathroom shampoo/ body lotion not replenished, or bottled water missing, or uncleaned coffee cups still lying there ... The currency exchange machine never worked.

Good location, clean, friendly staff.

Well positioned hotel with a champagne or water welcome and comfortable rooms. Free internet in reception. Unfortunately, only full breakfast available in the restaurant and very expensive; otherwise breakfast in your room. Restaurant taken over by special functions twice during a week's stay. Restaurant menu available in bar room - but rather limited as was the room service menu. Friendly and helpful staff.

Stayed for 2 nights over the Easter long weekend. Found the staff to be very helpful and friendly and all spoke excellent English. We arrived at 8am from an overnight train trip(6 hours before scheduled check in) and they accomodated us by allowing us to check into our room. The room was spacious, clean and comfortable, the bar was great and very comfortable and inviting (although not cheap). And location was fantastic for getting around! Would definitely stay there again.

We had a very pleasant stay at this upmarket hotel. The service was prompt and efficient right from the moment we checked in. Staff we encountered was able to converse in good English and always very keen to help. Breakfast is a real treat with a very wide choice on offer. Food in the restaurant quite expensive though. Room was spacious and clean and despite it being on a busy street it was pretty soundproof. The bathroom amenities were first class. Leiasure facitilities not extensive, but the sauna and jacuzzi are both of a high standard. The hotel is easy to find from the nearest tube station. Altogether a very positive experience and comes higly recommended.