Radisson Royal Hotel, St. Petersburg

Positive: Superb bedding, good beds. Neg: The daily cleaning of the room was not perfect: Bathroom floor was not cleaned for 4 days (not till asked). Shampoo was provided on first day but then never replaced till we ran out and had to ask.

good deal for the price,only problem too many yours arriving during summer,and the reception is small

The 5 star hotel in St petersburg downtown, close to all tourists attractions, shopping and museums. Ermitage is a walking distance (15-20min) Rooms are clean, well maintained and large. Very efficient and friendly staff, great service. Be ready for expensive prices. Delicious breakfast

Reception and conceige speaks excellent English and they are helpful. A superb English speaking driver is referred by the hotel; he provides fantastic service. Hotel location is just perfect, at the city centre.

This was the second time I stayed in this hotel, which means that I would reccomend it. The location is good although it is a long walk to the historical sights. The services are good, the concierge information really nice. Be careful with taxis there. None of them go with a meter and when they pick you up in the hotel they may be more expensive than the hotel taxi. I had to pay to go to the train station more than what the hotel would have charged me. Of course, I only found that out when the car was moving and I didn't want to be late. The hotel is nice, but the room is not 5 star quality. It's small and for the price we paid, the views are many times to other room windows only. This may just be a factor of Saint Petersburg.

Myself and my husband had a very enjoyable stay in St. Petersburg. The Radisson Hotel was located on the main Nevsky Prospect which runs through the centre of St. Petersburg. It is a very modern 5 star hotel. It was a good 30-40 minute walk to the Hermitage but it was a very pleasant stroll along the main street passing over the many canal bridges,where you could join a very relaxing boat tour along the waterways and past the many elegant historical buildings. There were lots of cafes and restaurants that you could also stop off on the way and while away the time peole watching. This is our second trip to St. Petersburg and we will definitely return again and stay at the Radisson.

Good service, and very friendly english speaking staff. I would however not rank Radisson S:t Pete as a 5 star hotell. A low-medium 4 stars perhaps according to european standards. The breakfast was great, rooms where clean, although one could tell they have a few years on their neck. The spa was nice. Fitness room was clean but way too small and too few machines for a "5 star hotell" gym. Everything considered I was satisfied with my stay, and will most probably return, if the price is right at the time.

Everything was good. Only one notice. In the evening the restaurant was closed for party and they proposed to have dinner in the bar. We were waiting meals too long...

Front office staff helpful in providing visa support, ordering airport transfer and advicing on places to go out. In general, staff at restaurants and shops in Skt Petersburg still give one the impression that the word Service hasn't entered their vocabulary - but at this hotel the staff was friendly enough - although still a way to go to match the natural smiles and friendliness experienced in other countries. Breakfast at restaurant has a wide selection, taste and quality was OK. Freshly-squeezed orange juice was a nice touch. It's perfectly pleasant and not really anything to put your finger on - e.g. the rooms are spacious and clean, and the service level etc. probably live up to the long checklist of things that needs to be present at a hotel in order to claim to be a 5 star hotel - but nor the interior nor the atmosphere gives you the feeling of experiencing something extra-ordinary. A hotel that would satisfy the experienced business traveller - rather than the romantic couple looking for a fantastic setting.

Hotel is in a convenient location for the sights (though lacks parking facilities). Styaff very helpful and friendly, the rooms are mixed, I had to be moved due to noise which they quickly did when requested though the 2nd room suffered poor air conditioning. I would recommend the hotel for its overall experience particularly customer service.