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9.6 / 10 Guest Rating

Hotel H12

32 Swietego Tomasza, Kraków, Malopolskie, 31-014, Kraków, PL

Hotel H12 - main view

About the Property

Luxurious Amenities
Indulge in onsite massages and stay active in the fitness center. Enjoy free Wi-Fi, concierge services, and a TV in the common area.

Convenient Services
Benefit from buffet breakfasts, dry cleaning, a 24-hour front desk, and luggage storage. Airport shuttle and train station pick-up available for a fee.

Prime Location
Centrally located in Kraków near popular attractions like Royal Road and Main Market Square. Explore the city easily with convenient access to key landmarks.

Book Hotel H12 for a premium stay in the heart of Kraków.

Facilities & Amenities

Boat tours nearby
Accessible bus station shuttle
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Street parking
Concierge service
Elevator
Fitness facilities

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A car is not required for transportation to and from this property. Cashless payment methods are available for all transactions.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Double or Twin Room - Photo 1
Deluxe Double or Twin Room - Photo 2
Deluxe Double or Twin Room - Photo 3
Deluxe Double or Twin Room - Photo 4
Deluxe Double or Twin Room - Photo 5
Deluxe Double or Twin Room - Photo 6
Deluxe Double or Twin Room - Photo 7
Deluxe Double or Twin Room - Photo 8
Deluxe Double or Twin Room - Photo 9
1/9

Deluxe Double or Twin Room

2 Twin Beds OR 1 Queen Bed205 sq feet Internet - Free WiFi Entertainment - 112-cm Smart TV with satellite channelsFood & Drink - Mini-fridge, electric kettle, free bottled water, and free tea bags/instant coffeeSleep - Hypo-allergenic bedding and bed sheets Bathroom - Private bathroom, shower, slippers, and a hair dryerPractical - Desk, phone, and iron/ironing board (on request); cribs (free) available on requestComfort - Fresh towels (on request), air conditioning, and daily housekeepingNeed to Know - No rollaway/extra beds availableNon-Smoking

19 m2
Sleeps 3
1 Queen Bed (150-160 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerDesk

Deluxe Double or Twin Room

Non-refundable
Room Only
20% OFF$150.01

$120.01

Includes taxes & fees

Deluxe Double or Twin Room

Non-refundable
Breakfast Included
20% OFF$166.36

$133.09

Includes taxes & fees

Guest Reviews

9.6
Exceptional65 verified reviews
AI Summary

Guests highly rate the central location and frequently praise the friendly staff.

Categories

Cleanliness8.9
Service9.9
Location10.0
Room Quality8.9
Amenities9.4
Value for Money9.9
Food and Beverage9.8
Overall Experience10.0

Select topics to read reviews

L
liza
Verified booking
Standard Room
Stayed in Sep 24, 2025

"Exceptional"

10.0

Staff are very accomodating even on our last minute and frequent change of times request for packed breakfast.

Helpful?
K
Kirsty
Verified booking
family
Standard Room
Stayed in Sep 21, 2025

"Excellent"

8.0

Excellent location. Hotel was decorated well and very clean. Breakfast was a good buffet with plenty to choose from. Coffee was good. The only thing that let it down was that the property amenities states that rooms are sound proofed, they are not, you could hear other guests talking in the next room. Overall a good stay.

Helpful?
C
Christina
Verified booking
partner
Standard Room
Stayed in Sep 21, 2025

"Good"

6.0

Hairdryer sent sparks out so unsafe. Very noisy due to bar out the back - loud talking at night and the sound of bottle being emptied early in the morning was very annoying!

Helpful?
R
Ralf
Verified booking
Standard Room
Stayed in Sep 14, 2025

"Krakovan ytimessä"

8.0

Keskusaukion vieressä, mukava henkilökunta, hyvä aamiainen

Helpful?
A
Anne
Verified booking
Standard Room
Stayed in Sep 14, 2025

"Ostoksia ja kulttuuria"

8.0

Sijainniltaan hotelli oli erinomainen. Kadulta kuului pe ja la yönä meteliä, kun ihmiset istuivat baarien edustoilla juomassa ja tupakoimassa. Ikkunaa ei voinut pitää auki illalla tupakansavun takia. Huone oli hieman tunkkainen ja kostea jollei pitänyt ilmastointia päällä. Sänky oli kova ja tyynyjä oli vain yksi. Siivous toimi hyvin ja henkilökunta oli avuliasta.

Helpful?
S
Sebastian
Verified booking
Standard Room
Stayed in Sep 14, 2025

"Exceptional"

10.0

Staff is amazing!

Helpful?
S
Steven
Verified booking
Standard Room
Stayed in Sep 9, 2025

"Lived up to hopes and wishes"

10.0

Ideally located and the staff were so pleasant and helpful. Excellent buffet breakfast as well.

Helpful?
D
David
Verified booking
Standard Room
Stayed in Sep 1, 2025

"Great place to stay in a central location "

10.0

Really enjoyed our stat in Krakow. Hotel was very central although finding it by car was difficult. I thought I had booked a car parking spot but it may have been my error. The reserve car parking option was 5 mins walk but navigating to it by car was over 2km and 10 mins. Breakfast was excellent. Plenty of choice - mainly salads and cold buffet.

Helpful?
S
Sahilys
Verified booking
family
Standard Room
Stayed in Aug 15, 2025

"Exceptional"

10.0

Great location, friendly staff.

Helpful?
M
María
Verified booking
Standard Room
Stayed in Jul 26, 2025

"Exceptional"

10.0

Excelente ubicación, muy accesible. El trato del personal y el detalle al salir del hotel, un pequeño presente que se lleva en el corazón. Gracias

Helpful?