Hotel H12

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Very nice stay in the old town, right near all the action but enough removed to be able to have windows open at night (sort of). Breakfast was great and international. Very accommodating front desk, including lunchboxes since we left for a trip very early. Room servicing was always done early. Beds only had a comforter which was hot on these rare summery days, but the room had sufficient A/C. Bathroom was fine, minimal with liquid soap/shampoo combo. All in all, a very good stay!

Great city centre location Clean and big rooms Nice size beds

The property was advertised as having a gym and there were three VIP Access perks listed by Expedia. These included breakfast (which was decent), some extra points and an upgrade, if rooms were available. However, although an upgrade was possible (which was available available during the stay) I decided to book. There was gym and no upgrade was provided on day 2 either. If you want to sleep in a little while, avoid rooms room 501 and others ending in 1. They are next to a noisy lift which is relentless. I tried to resolve matter with manager who wouldn't deign to come to receiption and receptionist told me that there was no type of room to upgrade to, so it is a meaningless offer. Expedia has failed to properly resolve this as it still has VIP Access with upgrade.

H12 was an excellent location for our stay in Krakow. Our room was very clean and comfortable. Breakfast buffet was great. Overall a great place to stay.

Very friendly and newly renovated rooms

Super langhelg i vakre Krakow. Hotellets beliggenhet var super. Rommene var bra - vi hadde junior suite og barnebarna elsket badekar på rommet. 3 minutter opp til torget. Helt perfekt. Lite minus for frokosten, mest fordi vi er bortskjemte nordmenn med hotell frokoster som er overdådige.

We had a fantastic stay in Krakow and the H12 hotel is ideally situated just a short walk from the main square. The hotel room was clean and spacious. Free water in the rooms and free coffee and cakes in reception were a nice bonus. Buffet breakfast was always well stocked and included a variety of Polish hot and cold dishes. Hotel happy to look after your luggage on checkout.

Stora rum, bra sängar. Bra läge i gamla stan. Godkänd frukost. Trevlig personal.

I would highly recommend staying here, it is in a great location, the hotel was very clean and the staff couldn’t do enough to help you, we really enjoyed it and would stay here again