Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
7.2 / 10 Guest Rating

Willow Grove Inn by IHG

3900 Commerce Ave, Willow Grove, us

Willow Grove Inn by IHG - main view

About the Property

Well-Equipped Gym
The hotel offers a convenient location just 2 miles from Willow Grove Park Mall and provides a well-equipped gym for guests to stay active during their stay.

Comfortable Accommodations
Each room at SpringHill Suites Philadelphia Willow Grove is equipped with modern amenities such as a microwave, small refrigerator, and coffee machine. Guests can enjoy cable TV, free internet access, and plush bedding for a comfortable stay.

Delicious Dining Options
Guests can start their day with a buffet breakfast featuring local, seasonal products. Additionally, the on-site market offers snacks and refreshments, while a variety of bars and cafés in the neighborhood provide more dining choices.

Book your stay at SpringHill Suites Philadelphia Willow Grove for a comfortable and convenient hotel experience.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.

Check Room Availability

1 night · 2 adults

Available Rooms

Suite, Multiple Beds - Photo 1
Suite, Multiple Beds - Photo 2
Suite, Multiple Beds - Photo 3
Suite, Multiple Beds - Photo 4
Suite, Multiple Beds - Photo 5
1/5

Suite, Multiple Beds

2 King BedsLayout - Separate sitting areaInternet - Free WiFi Entertainment - Premium channels Food & Drink - Mini-fridge, microwave, and coffee/tea makerSleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Free local calls, double sofa bed, and iron/ironing board; cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Lever door handlesEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

Sleeps 4
2 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerDeskMicrowave

2 Double Studio Suite

Non-refundable
Room Only
20% OFF$259.88

$207.9

Includes taxes & fees

2 Double Studio Suite

Non-refundable
Breakfast Included
20% OFF$263.26

$210.61

Includes taxes & fees
King Suite - Photo 1
King Suite - Photo 2
King Suite - Photo 3
King Suite - Photo 4
King Suite - Photo 5
1/5

King Suite

The unit has 2 beds.

0
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)

1 King Studio Suite

Non-refundable
Room Only
20% OFF$246.11

$196.89

Includes taxes & fees

1 King Studio Suite

Non-refundable
Breakfast Included
20% OFF$249.33

$199.46

Includes taxes & fees

Guest Reviews

7.2
Very Good659 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good breakfast options.

Categories

Cleanliness5.7
Service7.1
Location8.2
Room Quality6.6
Amenities6.7
Value for Money7.6
Food and Beverage8.7
Overall Experience7.1

Select topics to read reviews

M
maynardd2019
Verified booking
Solo travel
Standard Room
Stayed in Jan 15, 2026

"A good value"

8.0

Good: For the price that I paid, I believe that I got a good value when compared to other hotels in the area.  The bed was very comfortable, the Wi-Fi worked well as did the television. I stayed in one of the suites.. I wouldn't exactly call it a suite as it's more of a studio. It was very quiet when I was there because there were only a handful of guests staying at the hotel. There was a microwave and a mini fridge but they do not provide silverware or plates. They do provide a free breakfast on the ground floor even with the low guest count. It was similar everyday but very much appreciated, and I believe it was available until 9:00 a.m.  They have a lot of bagels there but no cream cheese so bring your own if you need it. Not so good: The people who cleaned my room did not do a good job at cleaning. The sofa appeared to be dirty. It needs to be professionally cleaned.  Also, the microwave oven needed to be cleaned inside. The desk chair that I used had to be cleaned by me as the staff had not simply wiped off the cushion. There's an annoying flashing white light on the fire alarm in the room. There was a microwave and a mini fridge but they do not provide silverware or plates.

Helpful?
T
travisaZ2933HE
Verified booking
Friends getaway
Standard Room
Stayed in Jan 12, 2026

"Staff seems checked out and the hotel is musty"

4.0

Person who checked us in was on her phone for a significant amount of time in plain view before helping, and checking in was a bit awkward. Then sure enough she was on her phone pretty much every time we were down at the desk, sitting on the counter looking completely uninterested in anything. This hotel is pretty gross beyond the entrance. Musty odor throughout, rooms are spacious but mostly inconveniently laid out. Our room had a very loose faucet for the tub and it was difficult to get the shower to work without feeling like it was going to break. Ive stayed at a lot of hotels and there are usually 2 types of reactions- “oh this is alright” and “oh no, it’s one of those kinds of hotels…” and this is the latter.

Helpful?
C
chickelttFAIRFAX, VIRGINIA
Verified booking
Solo travel
Standard Room
Stayed in Dec 3, 2025

"Choose to stay at Fairfield or Main Stay Suites ..anywhere but here."

2.0

Sadly, this is a sub par hotel. It looks nice at first but then you look again. The bathroom shower curtains had brown biological stains and the shower faucet only partially worked. The bathroom ceilings and wall had brown dirty stains/streaks from flood from above floor. The bathroom floor had not been mopped since the previous guest. The gym equipment was disgusting. The hall and room carpets had trash stuck in them. A large picture fell off the wall in the kitchen area. The pillows and bedding were nice. I stayed there 5 days and no improvement. Manager was going to contact me but that never happened. This is a property in distressed purchased by IHG and managed by SPHG while it is being updated over time. Choose to stay at Fairfield or Main Stay Suites ..anywhere but here.

Helpful?
H
H7683XHrond
Verified booking
Family
Standard Room
Stayed in Nov 19, 2025

"Choose a different hotel"

2.0

Overwhelmed by the odor of marijuana upon exiting the elevator on the 2nd floor. Walked to my room and saw the lock was tampered with so had to go back to the front desk to get a new room. In the bathroom I saw a large ball of pubic hairs stuck to the bottom of the toilet. Two used wash rags were hanging on the shower curtain rod. No soap or tissues in the room. Overall, the walls in the bathroom are in need of repair. I recommend you choose a different hotel.

Helpful?
H
Howard
Verified booking
Standard Room
Stayed in Sep 5, 2025

"Exceptional"

10.0

B

Helpful?
R
Ruth
Verified booking
family
Standard Room
Stayed in Aug 29, 2025

"Good"

6.0

Some areas of the bedroom needed renovation. The painting on the wall was chipping.

Helpful?
A
AnonymouspkPK
Verified booking
review category business travellers
Standard Room
Stayed in Aug 1, 2025

"Bad"

1.0

Bad

Nothing

Helpful?
J
Jared
Verified booking
family
Standard Room
Stayed in Jul 28, 2025

"Good"

4.0

Staff was very rude. Rooms don't get cleaned. You have to go to the desk for clean towels, wash cloths and trash bags. Room had a funny smell. Pool was not working and apparently has not been for some time. Bed was comfortable but pillows felt like they came from the $1 Store.

Helpful?
L
LanicaCA
Verified booking
solo traveller
Standard Room
Stayed in Jul 27, 2025

"Exceptional"

10.0

Very clean. Friendly staff.

Helpful?
P
PatriciausUS
Verified booking
family with young children
Standard Room
Stayed in Jul 27, 2025

"Exceptional"

10.0
Helpful?