Caesars Southern Indiana, A Caesars Destination

We came to stay for a week for the Derby City Classic along with a thousand others ,we prepared for the storm that was coming and figured the event and Casino did also. ( we knew for a week before ) 2 bartenders on a weekend the pizza place and The steak house closed for the weekend The Casino and Hotel management dropped the ball on this one and I for one won’t be coming back I’m frustrated thinking about how our trip was ruined PS. I found someone’s dirty socks and underwear in my room when I got there. WTF

I liked that I won some $

Probably one of the worst casinos that I’ve been too. No availability to food. Restaurants were closed. It’s seemed to be under staff. Call front desk regarding room service and was told I had to schedule it online. I never experienced that before

Mattresses are terrible

In the very short stay and not able to experience the offered amenities, I truely enjoyed the comedy show, beautiful area, lively casino, exemplary service and comfortable room with a lovely view.

1. I am handicapped and was expecting some type of valet service. That should be brought back for those of us in need. 2. Wished there was a mini fridge in the room. I had medication that is best if refridgerated. It rested on ice and then in water. Worked, but dissappointed. 3. Was expecting the pool and hot tub to be operating. That should be listed on the website when you book the room. 4. Would have loved to enjoy more of your amenities, but the room was so very expensice. $330+ dollars is a bit much to spend on one nights visit, yes I understand that there was a show happening, and I did choose to pay that price, but that is still a bit much to just sleep a few hours considering you want your visitors to spend their money in the casino.

It was convenient to stay at the hotel and go to the concert on site. The room and facility seemed clean. The rooms were quiet. We didn’t hear people or noises in the hallway or other rooms. Free parking was a plus.

It was confusing trying to figure out how to get to the hotel entrance. Initially we mistakenly entered the casino garage. Then thought something didn’t look right. We then drove around looking for the hotel. We eventually found another garage and drove up several floors to the top which is where the hotel entrance was located. Usually hotel entrances are on the ground floor and pretty obvious. The door to the entrance was unassuming. There were actually two entrances that looked the same not too far apart. See photo posted of one entrance. The other entrance looked the same and located to the left of this one. Better signage would have been helpful. Other guests we talked to also said it was confusing finding their way in. They also said it looked like the same construction that was going on last year when they came. We requested a room with a view but was disappointed to have to look at the roof below and some construction materials on the ground. See photo posted.