Hampton Inn & Suites St. Augustine-Vilano Beach

Good location. Room was nice. Beautiful pool. Not far from beach.

Parking fees, incidental daily charge and breakfast.

This time only location

This was my fourth and last stay at this hotel. People really make the place, and all the people who were great have left. Staff if not friendly or helpful any more. Over the years I’ve been coming here, this was the first time I was charged for parking. It was also the first time that during a five-night, six-day stay, our room was not cleaned. The only service provided was taking out the trash and replacing towels. At breakfast, for two days there were no whipped cream or chocolate chips available, even though Publix is located right across the street. There were also not enough boiled eggs available after 9 a.m. In addition, during the weekday evening cookie service, my children were told they could only take one. These may seem like small details, but together they make a strong impression and affect the overall experience.

The location was excellent the bed was amazing breakfast was good staff was friendly

There was nothing not to like. If I had to pick one thing it would be the parking at the hotel

The location was great, right next to the beach. Parking was convenient. One of the front desk personnel was lovely and helpful. The housekeeping brough fresh linens and made up the bed just fine. The gym elliptical worked well.

The breakfast was marginal, cold eggs one day, ran out of coffee one day. The elevator broke for one day and the elevator was extremely slow when it worked, plus it also was used as the freight elevator for the staff to move linens etc. which tied it up. The safe in the room was broken. The gym Peloton spin bike code to enable did not work and no one on the staff could help me.