Hampton Inn & Suites St. Augustine-Vilano Beach

Location and rate; cleanliness

The elevator speed and shakiness and the outside door not working for key entry to side closest to room- the check in attendant told us to use it so we parked by it and then when we told her it didn’t work after having to bring luggage thru main lobby- she’s like oh yeah that door hasn’t been working they ordered a part

Furnishings are nice. Bed is comfortable. Breakfast items are numerous & well stocked.

Parking lot unlit. Basically items in room like shower gel and shampoo were empty. Safe batteries were dead. Simple things to check before booking the room again were neglected.

The hot tub was not working and the staff did not seem to care. My wife and I booked this for our 31st anniversary and we did a lot of shopping and walking and need this for our back.

Breakfast

Room smell.

Frühstück war ok, Kaffee war ebenfalls den ganzen Tag über erhältlich. Die Strandnähe und die Nähe nach St. Augustine waren super. Die Lage des Hotels ist optimal.

Die Kaffeemaschine im Zimmer hat nicht funktioniert und, obwohl mir eine Lösung versprochen wurde, hatte ich bis zum Ende meines Aufenthalts keine Kaffeemaschine im Zimmer zur Verfügung. Die Pool-Handtücher waren super klein. Das war sonderbar. Das Hotel ist etwas in die Jahre gekommen.

room was great, breakfast was good

paying extra to park that should be included in the price of your room

Clean and air condition worked good .

The hot tub and pool are very dirty. Stayed for four days three nights and never seen pool be maintained. Pool had very little jet pressure.