AmericInn by Wyndham Inver Grove Heights Minneapolis

There are better places to stay for the same price of this hotel. Don’t do it. We checked in, my first warning should have been how dirty the floors were at the lobby. We get to our room, the floor hadn’t been vacuumed and quite honestly needed to be shampooed. We were supposed to stay 3 nights and left the next morning and went to the holiday inn in Eagan, which is GREAT, and was the same price. Another family member in our group had the same experience with his room. Floors were dirty, hair in the shower, closet was filthy.

All around perfect for my wedding day

Great service very helpful and friendly ! The breakfast was great the pool and jacuzzi area was clean and safe it was a great all around experience

Out of order I’ve machine. Dirty floors, walls, everything and anything you can imagine. Exercise room smelled horribly. Broken buttons in elevator, did NOT have a smart tv.. no Netflix or YouTube.. omg - just don’t stay here. I promise it’s worth spending more money elsewhere.

Toilet running every 15 minutes. Broken ice machine. Elevator out of order. No arms on desk chair in handicapped room. Broken lamp shade. Poor lighting.

There was no hot water in our shower our ENTIRE weekend stay. Elevator was broken the whole weekend. Holes in the bedding. The remote for the tv was broken and missing its back. The breakfast was awful and unsanitary. Workers were rude when we needed something. Will not stay again and do not recommend for others.

Initially check in was smooth. But the lock to my room was broken and wouldn't lock. I was told they were completely booked, but then they were able to find one more available room. The second room wasn't finished being cleaned. The beds were made and towels replaced, but there were wet towels and dirty sheets on top of the comforter of one bed. The counters weren't clean, and there was stuff on the floor showing that the room wasn't fully vacuumed. When I pulled back the sheets, one bed had a bunch of hair and the other had a live ant (I have photos and a video for reference). I couldn't find the front desk staff to ask if I could be moved to another hotel or room. At this point it was late and I had a long weekend ahead so I made do with what I had. I finally found the staff and they picked up the dirty sheets and towels and apologized. I cleaned the counters myself and luckily had brought my own bedding in case I needed it. The staff was considerate and helpful when I could find them, but since it was a weekend it didn't seem like there was much that could be done. I was disappointed that I wasn't offered a discount or refund and no one followed up during the week after I checked out early Monday morning.

Room was clean and up to standard

The bed could have been more comfortable

Staff was very friendly