Aqua Hotel & Suites

Clean conveniently located

Na

La ubicación, la facilidad para el check in y out, además del excelente personal de limpieza.

Las instalaciones son viejas

The location of this hotel is great. Its just across the street, 100m from the beach. The area itself is a very busy part of Miami Beach, where everything is just around the corner. You can walk to Restaurants, Stores, Clubs, whatever you want. The rooms are quite easy, I had a Jr. King Suite. It features a King bed, a small table, TV, a mini kitchen with microwave and fridge. The room was big, but it looked very empty. The bathroom was small, There was no space to place your belongings. I had a room, which was further away from the street, so it was quiet. Maybe the rooms closer to the street are a bit more noisy. The staff was not too firendly. The guy at the reception seemed to be annoyed by everyone. In general, I can reccomend to stay there, especially as its way cheaper than most hotels in this area.

La ubicación

Se escucha todo lo que pasa en la habitación de al lado. No hay heladera. Por lo demás carisimo.

Cómodo en la recepción.

Baño tardaba en cargarse el agua del baño

One of the worse experiences I've ever had in my life. The man at the reception was incredibly rude and unprofessional. Its something really unacceptable. Shouting at me and friends that were guests. Other guests also said he was rude to them. We are still sorting things because our booking included all taxes and fees but he charged my friend's card for 145 dollars for resort fee he was insisting was paid or we wouldnt be allowed check-in. Also said if I didn't check in by midnight it was going to be a no show and I'd lose everything I paid. I only called in to let them know of a late check in because of my flight and they created a lot of stress and issues. I even thought it was a scam. The hotel is in great location but that's it. Much worse than the pictures show. My room had a locked door into the room next door and I could hear the guests in there as if they were inside my room. Bathrooms are really old and some of the rooms we stayed had no aircon control. I recommend avoiding this hotel.

Localização ok porém sem estacionamento (não fui informada)

Paguei diária com café da manhã - no check-in receber voucher para ir diariamente tomar café num outro local e era sempre o mesmo cardápio sem direito a acrescentar ou trocar nenhum item. Hotel sem estacionamento, Serviço de quarto ruim. Recepção sem o menor carisma ou educação. Banheiro ruim, sem iluminação e com um ventilador que ficava ligado todo o tempo - sem nenhum armário ou prateleira o banheiro.

No coffee in room or lobby. There were also no glasses in the room.