The Inn at Leola Village, a Historic Hotel of America

The hotel is beautiful. Osteria restaurant on the premises was excellent. Our concierge Tim was amazing!! We will definitely be back.

Absolutely loved our stay. Will be back. Would also consider holding a banquet in the future. Staff was so accommodating and friendly. We we were given a free upgrade which was unexpected.

I really wanted to give this 5 stars, but I, unfortunately, couldn’t. There was so much good. We stayed in Lancaster House, 506. It’s a Tuscany Inspired building and it really showed. It’s beautiful. Our room was stunning. It had a 10-foot ceiling with exposed beams, Venetian plaster, and rustic wood doors. It’s beautiful. I felt like we were in Tuscany in Lancaster. The bathroom was huge (with a weird half door). The shower had waterfall and hand shower options (great water pressure). The shower had beautiful stone and tile and every amenity. The robes were heavy and plush. The building had free, cold bottled water. It had a really nice gym and sauna. And there was a billiards room with a nice table. There is a huge spa, a coffee shop, and what looked like a nice Italian restaurant on site. And the staff was friendly and professional. They even gave us a free bottle of champagne when they learned it was my wife’s birthday. The location is solid. 15 mins from downtown and also close to things like Kitchen Kettle and Bird-in-Hand farmer’s market. So why only 4 stars? Noise, if you stay in the lower level of Lancaster House? Why? It’s below the spa and beginning at about 7 am we heard constant foot steps on wooden floors. Think horses trotting on paved roads or tap dancing. We wanted to sleep until 9 am but no chance. The noise was constant. I checked it out and while the wood floors in the spa were carpeted when I walked on them, I heard my every step. The Inn needs to, at the very least, install heavy duty carpet in the spa. But I fear that the wood beneath needs to be upgrade to 3/4 inch ply or nailed down more securely and probably adding a layer of soundproofing. I’d demand a refund from the architect for not addressing this issue. Beyond that only a quibble or two. The comforter in our room should be a bit thicker (we were a bit cold) of add an extra blanket in the closet. And the website can use a refresh. It’s hard to get a sense of the room types. I stayed in the place and can’t easily tell what type of room we stayed in. So what’s the verdict? We’ll be back, but not in a room in the lower level of Lancaster House, which is unfortunate as the room was spectacular. If you are an early riser then by all means stay in this type of room, you won’t regret it.

Love the rooms, the dinning & the spa!! Easy access to Lancaster. 4 th stay 5 stars each time

Really nice property. Dining was excellent! Staff was pleasant and helpful!

The facility cleanliness and comfort as if I was in a cabin in the woods

Nothing

⚠️ **Be Cautious When Booking This Place** ⚠️ I recently had a troubling experience with this booking. The day before our reservation, I received a text from Booking.com stating that our card didn't go through, and we had just 2 hours to contact the Inn, or our reservation would be canceled. Unfortunately, I was at work and didn't see the text until 8pm. Assuming our reservation was canceled, I didn't take any further action. However, I was still charged today, three days after the date of our stay.

Staff was great and restaurant was amazing!