Quality Inn Spring Mills - Martinsburg North

The duvet cover was dirty. The shower smelled. 3 tiny pillows for two people asked for another and couldn’t get one. The night shift desk clerk was rude. He was talking on the phone using an ear bud non stop and was not helpful. He didn’t seem to care about the customers as much as he did his phone calls.

Very clean, comfy beds, price and free breakfast

Everything was perfect.

We booked our room last minute and the staff was so helpful and friendly. Our room was clean and appeared to be recently remodeled.

We were put into a room that smelled of smoke on a smokeless hotel. Then we found drug paraphernalia in the bathroom, blood stains on the mattress and the smoke detector was missing. We went and reported it immediately and there was no manager and they couldn’t print out our complaint. They did nothing to correct the situation or refund our money. We filed complaints with Expedia, Choice hotels and the Health Department.

The room was a very nice size, and there was a pool.

Staff was nice, hotel was clean and quiet. Perfect for what we needed!

Location was great, right off the interstate.

Breakfast was not good - not a lot of variety and coffee tasted bad. TV in room audio kept going out.