ibis Manchester Centre 96 Portland Street

Friendly Staff and Cosy Room

I recently stayed at the Ibis Manchester Centre on Portland Street, a hotel I haven't visited in several years. While the interior upon arrival is quite modern and appealing, I found this to be somewhat deceptive, acting as "smoke and mirrors" for the reality of the bedrooms. The rooms are due a facelift. While the space was adequate for a single overnight stay, I would be reluctant to book an extended trip here. The general condition of the corridors was drab, grey and uninviting. A concern was the small bathroom (which strongly resembled a unit you might find on a train). Disturbingly, there was a noticeable whiff of raw sewage that could be detected from within which was unpleasant and unhygienic. Breakfast arrangements are notably awkward. Due to heave rain, I had to run there and back across an open courtyard at the back of the hotel to access the Novotel next door, which hosts the breakfast service. The breakfast itself at the Novotel was adequate, providing standard fare. Cooked food was missing a few items and needed a prompt from another guest to have addressed. There was a distinct lack of customer service with a smile from the staff, making the start of the day less welcoming. Was it good value, no I dont think so.

Good central location

Nothing was all good

Good location, quick check in

Staff very helpful. Location to nightlife and shows.

TV not working.

The staff were really friendly, the rooms are a good size and the bathroom was perfect too. Would recommend.

Just all was very good.

All was good.