Holiday Inn Express Southfield-Detroit, an IHG Hotel

It was clean.

The bed was not made but the staff added clean towels. The toilet paper stand was broken.

Breakfast was a great surprise. Heated pool.

Great breakfast options

Great property, very clean

Customer service could have been better

You still use Spyro foam plates and plastic utensils, which is nor eco-friendly at all, I had to switch rooms 3 times, because first AC was not working, no towels, and phone was not working either, then second room, had carpet super dirty with all kinds pf stains, plus shower was licking all over the place to the ceiling and outside shower, 3rd room, was better overall, but in front of the elevator si you could hear all guests and their business, overall was not a pleasant stay but had no other choice.

Hotel was nice and clean staff is friendly room had space the children enjoyed themselves

Our room was dirty. The door barely worked. We had to hip check it to open it. The walls and carpet and furniture was damaged. The bathroom wasn’t clean. The general overview of the hotel wasn’t terrible but our room.. and a few others we seen.. not so nice.

The property looked old and dated, carpet was not clean, furniture was dirty