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9.2 / 10 Guest Rating

Barceló Maya Riviera - Adults Only - All Inclusive

Carr. Chetumal Puerto Juarez km 266.3, Xpu-Ha, Xpu-Ha, QROO, Xpu-Ha, MX

Barceló Maya Riviera - Adults Only - All Inclusive - main view

About the Property

Experience the ultimate beachfront getaway at Barceló Maya Riviera - Adults Only - All Inclusive, where luxury meets relaxation!

Indulgent Spa Services
Unwind at our full-service spa, offering a range of rejuvenating massages, body treatments, and facials to pamper your senses in a tranquil setting.

Recreational Paradise
With 4 outdoor swimming pools, outdoor tennis courts, and a state-of-the-art fitness center, there's no shortage of fun and fitness options to keep you energized during your stay.

Delectable Dining Experiences
Savor your culinary delights at 5 exquisite restaurants and unwind with refreshing drinks from our poolside bar or one of the 5 stylish lounges, ensuring every meal is memorable.

Don't miss the chance to book your unforgettable experience at Barceló Maya Riviera - your dream vacation awaits!

Facilities & Amenities

Full-service spa
Fitness facilities
Newspapers in lobby (surcharge)
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Guests under 18 years old are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.2
Exceptional288 verified reviews
AI Summary

Guests highly rate the great staff and frequently praise the beautiful property.

Categories

Cleanliness8.6
Service9.6
Location9.6
Room Quality9.6
Amenities8.6
Value for Money9.1
Food and Beverage9.1
Overall Experience9.8

Select topics to read reviews

E
ergysr2022
Verified booking
Friends getaway
Standard Room
Stayed in Mar 19, 2026

"Barcelo"

10.0

Great place to stay Very clean Great food choices The coffee bar it’s great and the staff it’s very friendly and professional

Helpful?
J
jessicaoN1658UB
Verified booking
Family
Standard Room
Stayed in Mar 14, 2026

"Vacation"

10.0

Silver was super awesome, we had the best time! We always looked forward everyday to the activities he had! 100/10 experience

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T
TiaBowlbyLETHBRIDGE, ALBERTA
Verified booking
Friends getaway
Standard Room
Stayed in Mar 10, 2026

"Agave restaurant! 10/10!"

10.0

Amazing dining experience at the Agave restaurant. This restaurant allows you to choose from taco bar or restaurant style dining. Highly recommend the taco bar experience! All you can eat tacos with amazing service. Yeah, we have the pleasure of being served by Elena,Carlos and Hermelindo. The two chefs preparing the tacos in front of you were fantastic! Thank you to chef Conchita and Chef Gabriel.

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C
csrgirlMONTREAL, QUEBEC
Verified booking
Couples
Standard Room
Stayed in Mar 8, 2026

"Love love love!"

10.0

Finally after 13 stays at the Barcelo maya complexe (we’ve stayed at all 5) we got the opportunity to stay at the Riviera adults only. It was all that we expected and more. Our dining experiences at all 4 restaurants were of high quality with enough choices to suit everyone’s palate. The service was very professional and were of high standard. We ate at all four à la cartes with our favourite being La Comédie (the French restaurant). Josefina (the m’aitre d’) is doing an outstanding job. The breakfast and lunch offerings in the buffet has the widest variety of choices we have ever seen in a buffet restaurant. There was absolutely everything one could possibly desire, and with a very high degree of quality. The room was beautiful with an extra large king bed and a jacuzzi on each balcony. There was no shortage of towels. The hotel public areas were clean and well maintained. We encountered no issues the entire week we were there. We will definitely be back! We want to say a special thank you to the following individuals who have helped make our vacation a wonderful experience: Benito Garcia, m’âitre d’ at la dolce vita (Italian restaurant) Erving Ayala, manager Emir Hernandez, Sommelier A very special thank you to Julio Cesar Castellanos who is doing an excellent job. He is always willing to help in any kind of situation. Recommendation: premium level guests should be offered a higher level of beer, wine and spirits.

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E
eliceom2020CHICAGO, ILLINOIS
Verified booking
Couples
Standard Room
Stayed in Feb 18, 2026

"Buffet experience"

10.0

On our last day, we decided to have breakfast at the buffet. The hotel had a convention going on, and even though most tables were full, Lillianna y Yoandro were very attentive and handled the chaos very smoothly.

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P
PETED1769LONDON, ENGLAND
Verified booking
Friends getaway
Standard Room
Stayed in Jan 30, 2026

"Great Resort"

8.0

Review: Barcelo Maya Riviera – Adults Only, All‑Inclusive Resort I recently stayed at the Barcelo Maya Riviera and was genuinely impressed by the overall experience. This adults‑only, all‑inclusive resort offers a perfect blend of luxury, relaxation, and thoughtful design, making it an excellent choice for couples, friends, or anyone looking for a peaceful getaway. Location & First Impressions Situated along a beautiful stretch of Riviera Maya coastline, the resort has a modern, sleek aesthetic that stands out from many traditional Caribbean‑style properties. The open‑air lobby gives a striking first impression, with sweeping views of the sea and clean architectural lines that set the tone for the stay. Rooms The rooms are spacious, spotless, and extremely well presented. Most feature ocean views, and many include private hot tubs on the balcony. Beds are comfortable, and the large bathrooms—complete with rainfall showers—add to the sense of luxury. The soundproofing is impressive, contributing to a genuinely quiet, relaxing atmosphere. Food & Drink One of the major highlights is the dining quality. The resort offers a mix of buffet and à la carte restaurants, and the food is consistently tasty with good variety. The speciality restaurants are particularly strong, with excellent presentation and flavours. Bars are plentiful, serving top‑shelf options, and the cocktail service around the pool is quick and friendly. Pool & Beach The main pool is enormous and beautifully designed, with plenty of loungers and easy access to drinks. The vibe is calm and adult‑centred—no loud music or overcrowding. The beach is lovely, though parts can be rocky, so water shoes may be helpful. The water is clear, warm, and ideal for casual swimming or relaxing by the shore. Service Service throughout the resort is consistently warm and attentive. Staff are friendly without being intrusive, and most interactions feel genuine. Check‑in and check‑out are efficient, and service in restaurants is generally quick and well organised. Spa & Activities The on‑site spa is excellent, offering high‑quality treatments in a tranquil environment. Fitness enthusiasts will appreciate the gym facilities, and there are plenty of optional activities such as snorkelling, tennis, and live evening entertainment shared with the wider Barcelo complex. Overall Verdict Barcelo Maya Riviera is a superb adults‑only resort offering luxury, serenity, and excellent value. Whether you're looking to unwind by the pool, enjoy great food, or celebrate a special occasion, it’s a fantastic choice. i have also stayed at the order hotels on the resort I would happily recommend it and would definitely return.

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Q
Q5793ECgeneb
Verified booking
Family
Standard Room
Stayed in Jan 11, 2026

"A Great Holiday"

10.0

We have been to Barcelo Maya Riviera multiple times and have found this resort to be an exceptional value. Our latest trip included a reunion with my wife’s sister, who we haven’t seen in 25 years. This was her first trip out of Russia. The room was very clean and housekeeping did an excellent job of providing extra towels and keeping the room spotless. Every request for additional soap and beverages was fulfilled promptly. The buffet at breakfast and noon was above average and the choices were way more than adequate. Eggs cooked your way, plenty of sausage and bacon, even gluten free and vegan areas, immense number of fruit and fresh juice. Lunch buffet had rib roast one day, pork roast another and everyday burgers, fish, steaks cooked to your specs plus the usual trays of every imaginable choice. We also ate every evening meal at the à la carte restaurants on site. Favorite was the Italian followed by Mexican, French and Japanese. We had no issue making our reservations at close to our time of choice. The drinks were all good and plentiful. We are beach enthusiasts and had no issue of people hogging and saving chairs. Plenty of the recliners throughout the beach area. There is almost a kilometer beach available going towards Barcelo Palace. Lots of fish and amazingly several turtles that will eat bananas. Some rocky areas but mostly clean and raked sand. Every staff member we encountered appeared to be enthusiastic and happy to be a Barcelo employee. Also, there were plenty of activities to keep busy and entertained each day. The nightly lobby shows were fun and enthusiastic. All in all, a very pleasant and enjoyable 10 days. Well worth the expense and we will be back again in June or July. The only negative we found was that no smoking areas were not enforced. Mexican law does not allow smoking in beach areas but this was ignored.

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D
desiraec2026
Verified booking
Family
Standard Room
Stayed in Jan 4, 2026

"A Disappointing Decline in Service"

4.0

I stayed at Barceló Maya Riviera a year ago and returned expecting the same high-quality experience, but unfortunately there has been a noticeable decline in customer service and overall guest experience. During my stay, basic requests were repeatedly overlooked. After housekeeping removed the decorative pillows from the couch/bed, I had to ask seven times for an extra pillow before it was finally delivered. This lack of follow-through was frustrating and disappointing. The restaurants also appear to be significantly understaffed. At the taco bar, I ultimately left without ordering because a server never came to our table. The buffet was frequently closed, and when open, the food options felt repetitive and noticeably lower in quality compared to my previous visit. While the beach itself is absolutely beautiful, securing a beach chair has become extremely difficult. You essentially need to be there at sunrise to claim a spot, which detracts from the relaxed resort experience one would expect. This is especially disappointing because I had planned to book this resort for a third year in a row based on how wonderful my experience was last year. Sadly, due to the lackluster guest service and overall decline, I will not be returning. It’s truly a shame to see such a beautiful property going downhill.

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3
386yelenan
Verified booking
Friends getaway
Standard Room
Stayed in Dec 30, 2025

"Unfortunate experience in the overpriced resort"

2.0

It was a very poor experience. This hotel is a cement box. They think it is a modern architecture, but it is most inconvenient structure. Miles of walking in closed corridors. Staff is not rude, but unpleasant, not willing to show any hospitality. Worst beach in Mexico. Very shallow and unpleasant sands, you literally cannot swim. Food is mediocre, definetly not 5 star hotel. Not tasty. Not interesting. We took shuttle and every day went to Barvelo Palace to enjoy the beach and their food. Ridiculous: we paid more, but enjoyed less rated place. Room service us really bad. They were cleaning our room around 3-4, when we wanted to be in the room. The quality of the room service was below standard. Only 4 restaurants in addition to buffet, but you have to be creative to schedule them. Each time we were offered 9 pm time. I do not recommend this resort. It is overpriced and will not satisfy you. I cannot name at least one thing i liked. Big rooms, but our fridge did not work, there was no light on the deck etc. Obviously we will not go back. I regret every penny of our “vacation”.

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H
Hazel522KITCHENER, REGION OF WATERLOO, ONTARIO
Verified booking
Family
Standard Room
Stayed in Dec 27, 2025

"Great vacation"

10.0

Travelled with husband and two adult children the week before Christmas. We have stayed at this Barcelo in the Palace section (this is our 8th stay), but this was our first time at the Adults only. We were very pleased with the property, everything was lovely, clean and well kept. We did find the overall vibe a bit "sterile" compared to the other bit of the resort, but overall do like the modern look. The resort was very busy, but we still easily got beach chairs daily. We walked down to the Palace end for snorkelling, as there is not good snorkelling off the beach at the adult's only. We were impressed by the meals we had at the a la cartes and the buffet food was great. The staff at the a la carte were fantastic, and I really enjoyed Janet at La Dolce Vita-thank you! We did find that the buffet seating area was extremely noisy, and the service some days was poor-food however, was great. As experienced previously, the house wine is awful--we don't drink during the day, and just wish that we could get a couple of good glasses of wine with our meal as we don't get the "value" of our alcohol portion of the all inclusive! At the very least, I would love to see a corkage option, as we would bring our own wine. (the pricing of wine to purchase is unreasonable). Overall very happy with the vacation. The property is beautiful and we love doing sunrise walks, playing pickleball and paddle, snorkelling, lounging on the beach and eating like kings. We would choose this resort again.

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