Taj West End

Die Anlage liegt in einem tropischen Park, es ist eine Oase in der hektischen, lauten Stadt Bangalore. Mittendrin herrscht Ruhe und ein enormes Mass an Komfort und Gatsfreundlichkeit. Das Personal ist ausnahmslos freundlich und die Restaurants sind Spitzenklasse.

Nichts - es war perfekt.

Room, when the shower didn't leak over the polished marble floor.

Total lack of communication between hotel admin staff, management, kitchen staff, concierge. Just when you thought something had been organised, you found that the relevant hotel staff were unaware of your booking / requirements. Too many cooks ........

I like the staff at front office, the way the speaks, welcome the guest, Rooms are very nice, Facilities are nice and Location is very good

Everything is good, only one thing spoil the complete mood that is Restaurant services, we sat about 15-20 min but no once came to us to ask what we need. we ourself ask for menu while reading the menu we wait for 20min but no one came to take the order....100% DISAPPOINTMENT. We went to second restaurant and order came from the kitchen but lying for 10-15min on the service table but no one was there to serve to our table result food got cold.

I wish they had usb ports in the room. And too many mosquitoes.

This is a hotel run by fools, who think that they know what they are doing and can treat guests with disrespect and get away with it. Each and every hotel staff was full of pride and showed rude attitude. I have been to like 35 countries and multiple 5 star hotels but this one is the worst 5 star hotel. My detailed experience: 1. On my day of check-out when I collected my stuff from the room locker, I observed that there are multiple holes at the back of the locker which is clear invasion of privacy. This shows that the hotel promotes criminal behaviour and misconduct 2. Fridge in my room wasn’t working 3. Toilet and balcony weren’t cleaned properly on the day of check-in. Subsequent days there were dark stain marks in the toilet seat 4. They forgot to polish my footwear even after keeping in the drawer 5. International cricketers were staying at this hotel, so the hotel staff gave excellent service to them but not to other guests. Whenever a hotel staff talked with a white-skinned guest they were so polite, respectful and simultaneously rude to brown-skinned guy like me. They are also promoting discrimination by doing such things, such racists 6. Restaurant staff are the worst of all staff in this hotel. They didn’t know items of their own menu. Sachin, didn’t know that there was Pesto Sauce pasta and Paneer Makhani in the menu of the hotel. 7. Faced language barrier issues while placing order at restaurants. They aren’t fluent in any language 8. Restaurant staff were visibly rude and didn’t even have a smile on their face. Multiple times I said “Thanks” but I didn’t even get a reply or a reaction on their face. So ill-mannered fools with zero sense to treat guests 9. Coming to front desk: Ayushi Shukla, Rupa, Dinesh, Saina (or Sania). This all people didn’t even have the courtesy to apologise to me during the check-out process. When they wanted to ask for money, these shameless people reminded directly and collected money. Egoistic and rude team

This is a hotel run by fools, who think that they know what they are doing and can treat guests with disrespect and get away with it. Each and every hotel staff was full of pride and showed rude attitude. I have been to like 35 countries and multiple 5 star hotels but this one is the worst 5 star hotel. My detailed experience: 1. On my day of check-out when I collected my stuff from the room locker, I observed that there are multiple holes at the back of the locker which is clear invasion of privacy. This shows that the hotel promotes criminal behaviour and misconduct 2. Fridge in my room wasn’t working 3. Toilet and balcony weren’t cleaned properly on the day of check-in. Subsequent days there were dark stain marks in the toilet seat 4. They forgot to polish my footwear even after keeping in the drawer 5. International cricketers were staying at this hotel, so the hotel staff gave excellent service to them but not to other guests. Whenever a hotel staff talked with a white-skinned guest they were so polite, respectful and simultaneously rude to brown-skinned guy like me. They are also promoting discrimination by doing such things, such racists 6. Restaurant staff are the worst of all staff in this hotel. They didn’t know items of their own menu. Sachin, didn’t know that there was Pesto Sauce pasta and Paneer Makhani in the menu of the hotel. 7. Faced language barrier issues while placing order at restaurants. They aren’t fluent in any language 8. Restaurant staff were visibly rude and didn’t even have a smile on their face. Multiple times I said “Thanks” but I didn’t even get a reply or a reaction on their face. So ill-mannered fools with zero sense to treat guests 9. Coming to front desk: Ayushi Shukla, Rupa, Dinesh, Saina (or Sania). This all people didn’t even have the courtesy to apologise to me during the check-out process. When they wanted to ask for money, these shameless people reminded directly and collected money. Egoistic and rude team