Fairfield Inn & Suites by Marriott Keene Downtown

Huge suite, very clean. Friendly, helpful staff. Our friend was staying with us but arriving at a different time and the front desk attendant made sure to make his late arrival easy and provided extra blankets. Compared to another local hotel, it seems like they run a tight ship. It was also relatively quiet despite the downtown busy location.

The parking situation is a pain in the butt but there are at least spots behind the building. Also the AC in the two level suite we stayed in made such disruptive noises that we had to turn it off.

Just came home from a 2 night stay. We booked here last minute, as it was only of only a few options that could accommodate a family of 5 in one room. The woman at check in was very friendly and helpful. Location is great and my kids loved the hot chocolate available in the lobby. However, we were given a “suite” in the basement which I found to be musty and smelly. Furniture including chairs, couches and headboard were very worn with stains. I will say that the bed was quite comfortable. We did ask if it was possible to be moved, and we were told there was no room. We explained about the smell (bathroom smelled particularly bad) and the woman at the front desk apologized, said she set up for someone to come clean our bathroom first thing in the morning . She even called our room to confirm that someone would come to clean in the morning. No one came to clean the bathroom, as it was just how we left it when we returned from a day out of room. We did enjoy the breakfast, but that experience felt a bit soured when we were told at 9:55 that breakfast was closed and at 10 on the dot we were rudely asked to leave the dining room so she can clean. This is not the experience we regularly have at Hampton inn and other similar hotels. If I knew we would be given a room in a basement then I definitely would not have stayed here- I would have preferred to pay for 2 rooms elsewhere. I think you should let patrons know if they will be housed in a basement. Thank you

It’s close to Keene State College. It’s clean, staff are wonderful and breakfast is great!

it was great.

Couldn't find where to park

I really needed a nice hotel stay for an evening possibly a few more nights. I thought the property was very pretty, a nice downtown area, and the hotel itself was nice!

I was sketched out by the room next to mine, the door was cracked all night, I kept hearing people walk in and out all night, room 215 I believe, facing the elevator, the hall way stunk of vape/smoke and cheap perfume. But so bad that I had to put towels by the door to stop the smell from coming in. All night long I could smell what smelled like a sweet cigar smell, coming from the vents? it doesn’t smell good to non-smokers. So gross, I thought it was a non smoking floor. It was just me and my 7 year old and as the night went on, I was feeling somewhat unsafe with bad vibes, like what’s going on next door?!? And then the room above me, I’m not sure what was happening there, but the guest stomped around the room till 2,3 am - it was so loud, so I was up all night; I could live with that, but everything combined; the smell of smoke, gave me a migraine, and the room temp was so warm, I started feeling nauseous, the loud noises above, the in and outs all night next door, definitely left a bad taste. I expect this from a motel, that’s why I drove 30 minutes further away, to sleep in a hotel, a chain where I expect the atmosphere to match the price.

The location is great, and the front desk staff were very friendly and welcoming.

My bed was extremely uncomfortable, and my view was of a lower roof and an office building directly behind the building.

Ligt centraal in Keene. Ruime kamer en zeer goed ontbijt. Parkeren kan gratis aan achterkant van het hotel in een parkeergarage.

Kamer was beetje stoffig en benauwd en de usb opladers deden het niet.