Petra Marriott Hotel

Ambiente agradável, comida deliosa, funcionarios extremamente solicitos principalmente o Sr Ayman Nawafleh que cuidou de todos os detalhes da estadia

Nada

Das Personal beim Frühstück war super nett und zuvorkommend. Auch das Abendessen im Zelt was anfangs etwas holprig, dann war man aber sehr bemüht… das Essen etwas aufzupeppen. Dann wurden uns warme Jacken gegeben, weil wir an der sehr zugigen “Tür “ gesessen haben. Umsetzen konnten wir uns leider nicht , da angeblich reserviert war, aber bis zum Ende des Abends ist kein anderer Gast gekommen.

Wir haben ein Zimmer mit Bergblick reserviert und natürlich auch bezahlt. Den Aufpreis kann man sich sparen. Ein Baugerüst verdeckt die Sicht komplett.

We stayed for one night at the Petra Marriott Hotel to visit Petra and arrived a bit earlier than planned, around 12:00 noon. We had booked a premium room with a nice view. At check-in, the reception staff were friendly, but there was some confusion about our room situation. Without clearly explaining it to us, we were first given a standard room as a temporary solution while our actual premium room was still being prepared. The bellboy who brought our luggage and escorted us to the room did not mention that this was only a temporary room either ( he did not know it ) , so both my wife and I initially thought this was our final room category. When we later returned to the front desk to clarify the situation, the misunderstanding was resolved quickly, and after another 30 minutes our real premium room was ready. For that, we are thankful. The premium room itself was quiet and cozy, and we slept very well. We had a beautiful view over the Petra valley and the mountains, and we could also see the pool, even though the room window was rather small. The hotel is located on a hill, and the Petra Ticket Office / Visitor Center is only a short taxi ride away, usually around 5–10 JOD depending on the season. Since we were out all day exploring Petra and left early the next morning around 8 a.m., our overall stay at the hotel was quite short. After returning from Petra in our “adventurer” outfits, we had dinner in the restaurant near the bar. To be completely honest, we felt a bit uncomfortable with some of the staff there, as we occasionally received long, direct, and somewhat strange looks. It didn’t feel very welcoming, even though the food itself was okay. The next morning, check-out went smoothly. Both the security guard and the receptionist were very friendly and professional. We also realized that we were missing an item, and the receptionist and the staff we spoke to were very kind and supportive in trying to help us. Overall, the room and the view were great, and the front desk and security staff left a positive impression, but the communication at check-in and the atmosphere in the restaurant could be improved to make all guests feel more comfortable. But I can recommend the hotel for a stay in Petra after all.

Położenie , czysto , obsługa bardzo miła

Tolles Hotel mit extrem herzlichen Personal. Hospitality auf einem neuen Level. Sowohl die Mitarbeiterinnen und Mitarbeiter beim Check in, Concierge und House Keeping aber auch im Restaurant war jede einzelne Person herzlich und professionell. Die Zimmer waren sauber und gut ausgestattet. Es gibt einen Shuttlebus zum Besuchereingang vom Petra Visitor Center, der sehr regelmäßig fährt. Das Frühstück hatte eine sehr große Auswahl und super Qualität. Es gab sowohl arabische Spezialitäten, kontinentales Frühstück und eine Omelette/ Pancake Station. Auch das frische Obst war toll. Die tolle View hat das Erlebnis vollkommen gemacht. Vielen Dank für den tollen Aufenthalt.

Location and views were fabulous. Very peaceful and quite ideal location for travelling to Petra.