ibis Rugby East

I stayed her for one night on a business trip in August 22. It is a bland hotel on an industrial estate on the (very) outskirts of Rugby, close to the M1 and A5. Check in was OK and the room was clean and a decent size. The bed was comfortable but the air-conditioning was very noisy and in the end I decided to turn it off despite it being a hot evening. Shower was fairly good as well, so overall in this respect things were good. The sound on the TV was dreadful, very tinny and hard to understand, but at least it worked and did not keep dropping signal. I wanted to eat dinner but on check in was told that last orders that night would be 7:45 pm, which seemed very early, especially when told the bar would be open until midnight. The restaurant is next to the bar, and the only difference between the two areas is the type of seating, which reminded me of a school canteen. Anyway having decided to just accept the early times and eat there I went down and placed my order for one of their daily specials, Hunters chicken with saute potatoes and veg. Sounded great, but when it was delivered I was a bit shocked, as it was the smallest piece of chicken I have ever seen. Potatoes were nice, and there was lots of cheese and bacon, but the veg was tasteless and very wet, seemed to have been boiled to death for many days! Breakfast the following day, charged at £10 despite the website saying it was £8.95, was equally as bad. Firstly the main coffee machine was broken, then the toaster also would not work, and when they fixed it (after I had finished by breakfast), it only cooked the bread on one side. The sausages were rock solid, overcooked and then left to dry out, the bacon was OK, as were the beans, but generally very poor. Certainly not worth £8.95, let alone £10. Overall very disappointing for a big brand name hotel. I certainly won't be rushing back despite it being close to where i will be every few weeks. I will be looking for other alternatives as this was not worth the money being charged.

Only looked at two things when booking - did it have a restaurant and air con. A yes to both according to the listing. Arrived at 8.30 to learn the restaurant had closed. Had a few pints in the bar and asked for match of the day to be put on tv (we were the only ones there) only to be told that the licensing didn’t allow bbc to be shown! Returned to room only to find the air con didn’t work. Staff friendly enough and tried to be helpful but disappointing stay overall.

good budget hotel for 2 nights, great service

This is our 2nd visit and it’s more than satisfactory. The rooms are of a good size and clean, the bed is comfortable and it was quiet. What more do you need?

The room was decently sized and clean, which is all you can really ask for from a hotel like this. The car park is also large and appeared to be well covered with cameras. The staff were pleasant and the breakfast was good, served early enough for business travellers on weekends with an early start. The location is a little out of the way of everything, but that's not really the hotel's fault.

Very helpful staff, at reception and at breakfast

The facilities met my needs for the night i was there

Lovely staff, ridiculously hot but they can’t control the weather and gave me a couple of fans! I expected a more basic, budget type room for the price but was pleasantly surprised at the room size and facilities. Great car parking and Wi-Fi as my O2 signal was rubbish there.

Couldn’t say anything bad about the room, bed was really comfortable and the place was clean. Felt sorry for the staff as there isn’t seem to but much of them for a busy Saturday night, looked like the head chef was cooking, taking orders, serving on the bar, waiting and collecting plates and glasses. There was a leak outside our room that we informed someone about but thinking got done whilst we was there, it didn’t affect our stay so we wasn’t too bothered. We didn’t eat but the atmosphere in the bar was nice. Easy to get too, nothing around the hotel unless you walk 20 mins or drive 5 min. Would stay at again.

We stayed for 2 nights and chose this hotel based on its location and family we were visiting. After reading previous reviews, I was concerned BUT overall the hotel was excellent for a budget chain. We did not eat in the restaurant, but from what we observed at breakfast, it looked fresh and plentiful with fresh pastries… Check-in was quick and efficient and the lift wasn’t as slow as we thought. It did the job perfect. Room was spacious with 2 comfy single beds .. It seemed to be a new style Ibis, and was fine. Downside was only 1 tea bag for 2 of us staying 2 night, but this was rectified by visiting reception. Bathroom was clean and 2 huge soft towels (no hand towels). There was no cold water in the sink tap (it wasn’t flowing), but this didn’t really bother us and managed to wash hands with the hot. Shower pressure was good and I like the large shower too. We mentioned the tap on leaving and hopefully this will be fixed before the next guests check in. Overall a pleasant stay. Room was quiet – I was at the hospital with family over night and managed to get a full sleep during the day, thanks to the black out blinds and quiet conditions in the corridor. Thanks Ibis for a great stay.