L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras

L'emplacement et le confort de la chambre. La grande salle de bain

Le petit dejeuné j'aurais apprecié des oeufs brouillés, fait minute et un service à table. Un plateau de courtoisie dans la chambre .

Location, comfy beds, onsite parking

No tea coffee facilities in room

Location and parking

Absolutely not as the photos present, certainly not our room. The hotel took shabby French chic to another level. Thread bar carpets, worn furnishings, service doors on corridors open allowing awful smell coming from below. Paper cups in room, no drink facilities in the room, but an awful communal coffee machine in the reception area. You get what you pay for but even at the price we paid they could do considerably better. Due to its location, 1hr 20min from the shuttle I believe it survives as a first night or last night stop for Brit tourists. Even so we will not stay here again.

Mooi authentiek hotel in het centrum van de stad. Vriendelijk personeel. Ruime kamer met fijne bedden en goede faciliteiten. Parkeerplaats op binnenplaats bij hotel

Ontbijt in orde, maar niet heel uitgebreid. Om op de tweede etage te komen moet er een trap op gelopen worden, niet fijn met zware koffers.

The hotel is quirky and a little shabby but this adds to charm. It was however very clean. Lovely bar area and we enjoyed an evening meal in the restaurant. Didn’t have breakfast as we felt it a little pricey for what was offered. One downside was lack of staff. Took ages to get through to reception on arrival and had to look for someone to serve the bar. That said would definitely recommend the hotel.

The bed was so comfortable and the staff were great. Lovely to have secure parking.

I would have liked a kettle and tea and coffee in the bedroom.