Hilton Garden Inn Syracuse

There was a soccer team on site, the parents were noisy in the hallway. The doors were being opened and shut extremely loud. A barking dog was heard most of the night. So with limited sleep, our night was terrible. We had to get up at 3 o’clock to get to the airport. I’m not sure I will stay here again. I will not recommend this location. The person at the desk was told about the excessive noise. And he said this happens all the time when there is a team on site and it was the parents that were making so much noise late into the evening.

The only thing was 1 room that we were put in smelled like smoke but they moved us.

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Poor organization at breakfast hours, room outdated and dirty.

Very clean rooms and extremely friendly staff! The restaurant/bar is fantastic with delicious food! I have stayed here many times and will continue to choose this hotel whenever I’m in the area.

The bed was very comfortable, my wife and I slept well. The hotel is in a quiet neighborhood without lots of traffic. The bedroom and bathroom were large with lots of space to move around.

The buffet breakfast was cold. The eggs, sausages and bacon were cooked but not warm/hot. The attendant said all the burners under the food were are the correct temperature setting and could not explain why the food was cold.

Over all the stay was decent, nice room and good breakfast. However we booked this hotel which was higher priced than many as it was advertised as having a pool and hot tub. The pool was ok but the hot tub was empty and caution tapped off. If we would have know the hot tub was out of order we would have saved $50+ and stayed elsewhere.

staff was friendly

the pool was filthy and we came to swim and couldn’t it was really bad ruined the whole experience. i also have pics of it

This hotel is a little off the beaten path (though easy access to the highway), so it was great to find that it had a restaurant/bar. The staff was very nice, and our room and the hotel in general were clean. Small signs of wear here and there, but nothing alarming.

Location

Paint peeling in bathroom. Breakfast location