InTown Suites Extended Stay Murfreesboro TN - MTSU

It was good for what it is but it’s kinda overly priced. You have to do your own laundry for towels you have to supply your own toilet paper. You get housekeeping once a week which makes things a tad annoying especially if you have kids.

Unforgettable experience, Expedia customer service is the pits. I selected the hotel through Expedia's website and the picture of the hotel was that of the Double Tree. I thought I was selecting the Double Tree, I have a receipt of the trip details and the picture depicts the Double Tree not the In Town Suites. I also selected NON-SMOKING ROOMS and was given two smoking rooms. The police was called to the room next to ours and kept us up all night due to a disturbance. Beware, do not stay here and be careful booking on Expedia. Bait and switch!

The room smelled horrible. The toilet had urine all over it. The kitchen counter had spills on it. The room was clearly not cleaned prior to our arrival. I was disgusted!

Front desk open 9-7. You have to call for assistance after hours. Mostly out of town workers and families that seem to live there. I would stay with my family, I got a great rate just for one person.

I was not allowed to stay because they did not honor Hotels.com reservations and gave my room away. Very frustrating.

This places reeks of cigarettes from top to bottom. The odor hits you as soon as you walk in the door. The box spring on the bed was stained and moldy. The room smelled awful. No one cleaned the room at any point. If you're working, good luck on seeing anyone at the front desk as they don't have long office hours. The guests are loud. Several people actually live there and their were kids running up and down the hall way late in the evening.

Well, I learned about this place the hard way. I paid for 12 nights and stayed 8 of them, I was kicked out by the manager named Sally, she said because I was talking on the phone in the lobby and because I walked out of my room after 9 pm was grounds to kick me out, so she called the cops this morning, they we're at least very understanding. One of they cops said this place wasn't safe anyways, he said there's domestic abuse issues weekly. I was getting an apartment Saturday anyways, so no biggie. P.S. management treats the place like it's a homeless shelter with their rules.

Ask for more towels stated they don't give out towels no service after a certain time ask the desk clerk upon arrival could I cancel the nxt day stay she stayed they don't do refunds so much noise and incoming traffic through out the night

Crestwood suites no longer exists. Changed name and painted building so it was hard to find at night. Pictures do not accurately reflect hotel condition. No one was at the desk at 8pm, it was a total run around. Paid for 2 nights but left after 1 night the conditions were so terrible. If I can't get a partial refund, I'll never book through Expedia again.

I've been in this hotel several times and it has always been a good experience. I recommend it.