SureStay Hotel by Best Western Morganton

could hear the people in next room from shared/locked door.

Helpful and kind staff!

The location close to the highway exit was great for us. The bed was comfortable. The shower was hot. The person at the front desk was friendly.

The breakfast was limited. The biscuit was cold and the only option for heating was the microwave (which caused the biscuit to get hard). There was hot water, but no tea or cocoa. There was no butter for the muffin or waffle. There were limited instructions on how to use the waffle maker. I did not realize that the password for the WiFi was on the room key envelope and responded to the text message that said to ask for any assistance needed. I asked for the password and never received a response to the text. When I found the password on the envelope I entered it. However, when it was entered a warning was given about possible security issues.

The breakfast was not good.

The room was dirty the TV did not work and I had to use YouTube to figure out how to use the shower. Hair on the floor in the bathroom upon arrival. Also there was a homeless woman who looked like a rabid squirrel out front smoking butts and looking up how to con people out of money.

First of all, the smell was not very pleasant. The cleaning experience was not very good—there was very little cleanliness in the hotel. There was no toothpaste or shampoo.etc

The convenience

Wish I could have checked in earlier I got to the location early