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8.5 / 10 Guest Rating

a&o Manchester City Centre

21 Dickinson Street, Manchester, gb

a&o Manchester City Centre - main view

About the Property

Central Location in Manchester's Chinatown
Located just 500 meters from Manchester Central, Novotel Manchester Centre in the heart of Chinatown offers a vibrant and convenient stay for both leisure and business travelers.

Modern Amenities and Wellness Facilities
Enjoy air-cooled rooms with Wi-Fi access, flat-screen TVs, work desks, and tea/coffee facilities. The hotel boasts a fitness centre, sauna, steam room, and tropical rain shower for ultimate relaxation.

Dining and Entertainment Options
Indulge in 24-hour room service at Exchange Food And Drink Lounge, savor international cuisine, or unwind at the open-plan bar. A breakfast buffet is available daily, ensuring a delightful culinary experience.

Book now to experience the perfect blend of comfort and convenience at Novotel Manchester Centre.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Bar
Non-smoking throughout

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

When a booking is made for more than 9 people, different payment and cancellation policies may apply. The hotel will contact you after booking with more information. Children under 18 can have breakfast at a 50% discounted rate. Guests under the age of 16 can only check in with a parent or official guardian. Children under 18 should have parental permission if not accompanied by parents and can only be accommodated in private rooms, not in shared dormitories. Please note that pets are only allowed in private rooms like single and twin rooms. An additional charge applies. Pets are not allowed in shared dorms. Towels are not included in the room rate of dorm rooms. Guests can rent them at the property for an additional charge, or bring their own. Bed linen for the bunk beds are free of charge and provided for self-covering. Please note that all Special Requests are subject to availability and additional charges may apply. Please note: All guests are required to complete the registration process to secure property access.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.5
Excellent6153 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness7.9
Service7.9
Location9.4
Room Quality7.8
Amenities8.4
Value for Money8.8
Food and Beverage8.9
Overall Experience8.9

Select topics to read reviews

A
AshtongbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 27, 2026

"Good"

3.0

The bed was comfy and location good.

The check in service was slow and inefficient. Our room had a faulty ac so it dripped all the time and the carpet was wet. Told staff and they couldn't be bothered. The hotel was OK but shabby. We won't be going again.

Helpful?
B
BethanygbGB
Verified booking
couple
Standard Room
Stayed in Jun 27, 2026

"Exceptional"

9.0

Great location, friendly staff

Fridge in room barely worked

Helpful?
J
JulianneieIE
Verified booking
extended_group
Standard Room
Stayed in Jun 27, 2026

"Fine short stay"

5.0

Friendly staff. Clean room Easy to book transport from reception.

Poor air conditioning, very little cold air from it. Poor pressure from long shower handle. No kettle in room despite the impression that it's a half hostel / hotel and that it would be included. App was tricky to use at times.

Helpful?
S
SarahseSE
Verified booking
couple
Standard Room
Stayed in Jun 27, 2026

"Exceptional"

9.0
Helpful?
C
CatherinegbGB
Verified booking
family_with_children
Standard Room
Stayed in Jun 27, 2026

"Perfect"

9.0

Close to train station and city centre. In middle of chinatown & v close to gay village. Excellent location. Great room. Air conditioning worked during the heatwave. Nice dark room without horrible loud fans in the bathroom. Free complimentary newspapers. Free left luggage. Great buffet breakfast good value for money, anyone under 18 is only £5 for breakfast.

Details of breakfast could have been displayed in rooms.

Helpful?
S
SophiegbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 26, 2026

"Avoid - Turned away at 3am and despite having a pre paid booking"

1.0

Nothing

I turned up for my booking and was rudely turned away due to an 'overbooking' issue with their computer system. I was offered no alternative accommodation, dealt with a rude receptionist and was left to walk around Manchester at 3am as a solo female to find alternative accommodation. When asked for how to proceed about a refund - I had prepaid and had even checked in online the day before - I was slide a business card with a generic customer support email address.

Helpful?
L
LynngbGB
Verified booking
couple
Standard Room
Stayed in Jun 26, 2026

"Exceptional"

9.0

location - clean room - air con (which was needed due to the heatwave!)

I knew there would be no tea/coffee facilities but was disappointed that there were no glasses, or even a plastic cup, in the room

Helpful?
R
RichardgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 26, 2026

"Exceptional"

9.0
Helpful?
L
LewisgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 26, 2026

"Excellent"

8.0
Helpful?
S
SiânjeJE
Verified booking
couple
Standard Room
Stayed in Jun 26, 2026

"Great location, poor experience"

3.0

The staff and location were great

We were put in building 2 with no vending machines or facilities like building 1. Our room was in a poor state. The shower curtain was vile, the air con was dripping onto the carpet all night leaving what I’m guessing was a damp smell and paint peeling off the wall. Feedback has been given to staff and an email sent directly to the property

Helpful?