9 / 10 Guest Rating

Hacienda Paradise Hotel

Name: Hacienda Paradise Hotel
Address: Avenida 10 entre Calle 20 y 22, Playa del Carmen, mx
Rating: 9

Avenida 10 entre Calle 20 y 22, Playa del Carmen, mx

from US$38 / night

About the Property

Luxurious Guest Rooms and Amenities

Hotel Hacienda Paradise offers spacious guest rooms with elegant wood furnishings, luxurious linens, and organic toiletries for a comfortable stay. Enjoy complimentary wireless internet access and affordable international calls during your visit.

Concierge Services for a Seamless Stay

The concierge desk at Hacienda Paradise is at your service to assist with restaurant bookings, transportation arrangements, and any other requests you may have. Let us take care of the details so you can relax and make the most of your stay.

Perfect Location for Exploring Playa del Carmen

Situated just two blocks from the beach, our boutique hotel provides easy access to a variety of activities, including diving and archaeological tours. Stroll to the lively Fifth Avenue for a taste of local dining, nightlife, and shopping experiences.

Experience the charm of Hotel Hacienda Paradise and book your stay today for an unforgettable getaway.

Facilities & Amenities

Health or beauty spa nearby

Non-smoking rooms

Air conditioning

Swimming pool

Luggage storage

Safety deposit box

Tour desk

Car hire

Massage services

Non-smoking throughout

Important Information

Check-in & Out

Check-in

Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. All seasons are subject to a non refundable clause in case of: Early departures - Unused nights Please note that the property requires a cash deposit or a credit card authorization upon arrival in order to take care of additional charges. The remaining credit will be refunded at the end of your stay. Please note that activities and services at the beach club have an extra charge per person.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Check Room Availability

Check-in

Check-out

Guests

1 night · 2 adults

Available Rooms

6 rates found

1/7

Quadruple Room with Balcony

The twin room provides air conditioning, a wardrobe, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.

30 sqm

Sleeps 4

2 Double bed (131-150 cm wide)

Amenities

ShowerSafety deposit boxTVAir conditioningHair dryerDesk

Room Option

Board / Meal

Price for 1 night

Cuadruple with Balcony 2 Double Beds

Non-refundable

Breakfast Included

20% OFF$59.34

$47.47

Includes taxes & fees

1/8

Double Room with Balcony

The spacious double room provides air conditioning, a wardrobe, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

30 sqm

Sleeps 2

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

ShowerSafety deposit boxTVAir conditioningHair dryerDesk

Room Option

Board / Meal

Price for 1 night

Standard Room Balcony

Non-refundable

Breakfast Included

20% OFF$47.41

$37.93

Includes taxes & fees

1/5

Quadruple Room with Pool View

The spacious twin room offers air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.

35 sqm

Sleeps 4

2 Double bed (131-150 cm wide)

Amenities

MinibarShowerSafety deposit boxTVAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

Cuadruple Side Pool - 2 Double Beds

Non-refundable

Breakfast Included

20% OFF$68.25

$54.6

Includes taxes & fees

1/5

Deluxe Room

1 King BedOverlooking the gardenEntertainment - HDTV with cable channelsFood & Drink - Room service (limited) and free bottled water Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Shower with a rainfall showerheadPractical - Safe, laptop workspace, and iron/ironing board (on request)Comfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNeed to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in

Sleeps 3

1 King bed (151-180 cm wide)

Amenities

ShowerSafety deposit boxTVAir conditioningPrivate bathroomWardrobe or closet

Room Option

Board / Meal

Price for 1 night

Deluxe Room

Non-refundable

Breakfast Included

20% OFF$121.88

$97.5

Includes taxes & fees

1/6

Room, Poolside

1 King Bed377-sq-foot individually decorated room, located on the ground floor with garden and pool viewsEntertainment - HDTV with cable channelsFood & Drink - Room service (limited) and free bottled water Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Shower with a rainfall showerheadPractical - Yard, safe, and laptop workspaceComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNeed to Know - No rollaway/extra beds available, toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors

35 m2

Sleeps 3

1 King bed (151-180 cm wide)

Amenities

ShowerSafety deposit boxTVAir conditioningPrivate bathroomWardrobe or closet

Room Option

Board / Meal

Price for 1 night

Estandar Side Pool King Bed

Non-refundable

Breakfast Included

20% OFF$53.4

$42.72

Includes taxes & fees

1/6

Quadruple Room, Poolside

2 Double Beds377-sq-foot individually decorated room with garden and courtyard views Entertainment - HDTV with cable channelsFood & Drink - Room service (limited) and free bottled water Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Shower with a rainfall showerheadPractical - Yard, safe, and laptop workspaceComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNeed to Know - No rollaway/extra beds available, toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors

35 m2

Sleeps 4

2 Double bed (131-150 cm wide)

Amenities

ShowerSafety deposit boxTVAir conditioningPrivate bathroomWardrobe or closet

Room Option

Board / Meal

Price for 1 night

Quadruple Room, Poolside

Non-refundable

Breakfast Included

20% OFF$69.91

$55.93

Includes taxes & fees

Guest Reviews

Exceptional216 verified reviews

AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Select topics to read reviews

Gary

Verified booking

solo traveller

Standard Room

Stayed in Apr 18, 2024

"Very good"

Excellent

8.0

Helpful?

Bianca

Verified booking

family with young children

Standard Room

Stayed in Apr 16, 2024

"Superb"

Exceptional

9.0

The pool Good price for its location

Helpful?

Donna

Verified booking

group

Standard Room

Stayed in Apr 4, 2024

"Near 5th Ave. Clean and quiet. Don’t expect internet even though they claim to have good WiFi."

Excellent

8.0

Great location. Clean and quiet.

Terrible internet. No one at the desk until 10 am.

Helpful?

James

Verified booking

group

Standard Room

Stayed in Apr 2, 2024

"Decent stay and well located but you pay extra for things that you shouldn't"

Good

6.0

The room and bathroom were spacious and clean. The aircon was very good.

They should feel the need to charge 10 Pesos for milk with your breakfast coffee. If they are that desperate to make £0.48 on the milk, just add it to the room price before you choose the hotel. People wouldn't care if the room was £1- £2 extra per night but they don't have a great feeling when they are told that the milk or jam is an additional cost on your 'room with breakfast included' offer.

Helpful?

Angie-william

Verified booking

young couple

Standard Room

Stayed in Mar 20, 2024

"It’s a cheap hotel. You get what you pay for."

Good

5.0

Great location, best mini fridge I’ve ever had at a hotel. Kept our beverages ice cold. The air conditioner worked well. There was always hot water. Pool was nice and clean. Watch out for falling debris from the neighboring property. Staff was friendly and helpful.

Our room was very smelly when we first arrived. After running the water in shower and sink it got better. There was excessive mold in the bathroom and on the walls near the air conditioner. The bed was EXTREMELY FIRM. If you need a soft mattress keep searching.

Helpful?

Gary

Verified booking

family with young children

Standard Room

Stayed in Mar 16, 2024

"Disappointing"

Good

4.0

Clean and some staff friendly

Breakfast was very disappointing, no choices and cold also had to pay for milk for the coffee, service atrocious. Noise from discos and bars every night til 3am Not worth the amount we paid for hotel, would not go back

Helpful?

Vladimir

Verified booking

Standard Room

Stayed in Mar 13, 2024

"Good"

Good

4.0

Good stuff.Good location.Not any more.

Helpful?

Manon

Verified booking

family with young children

Standard Room

Stayed in Mar 7, 2024

"comfortable and close to everything"

Excellent

8.0

the front desk people were very helpful especially the one on the day we arrived friendly environment first floor with a table outside and chairs to eat or drink simple and no fuss

the flow of the shower was really slow

Helpful?

FERRUCCIO

Verified booking

Standard Room

Stayed in Mar 6, 2024

"Good"

Good

2.0

Appena arrivi in struttura L addetto non sa nemmeno se hai pagato o meno, ti lasciano la carta per entrare in camera legata con il nastro..le camera e’ degli anni 70 senza alcuna manutenzione interna,la doccia esce l acqua a gocce..si salva solo la zona perché è in centro..davvero pessimo e non corrisponde assolutamente alle foto..!!!!

Helpful?

Denis

Verified booking

young couple

Standard Room

Stayed in Mar 5, 2024

"Good location, close to 5th Avenue, the Party street."

Excellent

8.0

Staff at Reception was very accommodating. They upgraded us to a ground floor room that was quiet. Had a nice pool outside our room.

The shower did not work well. The pinholes in the shower needs to be unclogged. Very long wait for hot water. Breakfast was nothing to get excited about!

Helpful?

8 9

Discover

Settings

Hacienda Paradise Hotel

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

Available Rooms

Quadruple Room with Balcony

Amenities

Double Room with Balcony

Amenities

Quadruple Room with Pool View

Amenities

Deluxe Room

Amenities

Room, Poolside

Amenities

Quadruple Room, Poolside

Amenities

Guest Reviews

Categories

Select topics to read reviews

"Very good"

"Superb"

"Near 5th Ave. Clean and quiet. Don’t expect internet even though they claim to have good WiFi."

"Decent stay and well located but you pay extra for things that you shouldn't"

"It’s a cheap hotel. You get what you pay for."

"Disappointing"

"Good"

"comfortable and close to everything"

"Good"

"Good location, close to 5th Avenue, the Party street."