9 / 10 Guest Rating

Hacienda Paradise Hotel

Name: Hacienda Paradise Hotel
Address: Avenida 10 entre Calle 20 y 22, Playa del Carmen, mx
Rating: 9

Avenida 10 entre Calle 20 y 22, Playa del Carmen, mx

from US$38 / night

About the Property

Luxurious Guest Rooms and Amenities

Hotel Hacienda Paradise offers spacious guest rooms with elegant wood furnishings, luxurious linens, and organic toiletries for a comfortable stay. Enjoy complimentary wireless internet access and affordable international calls during your visit.

Concierge Services for a Seamless Stay

The concierge desk at Hacienda Paradise is at your service to assist with restaurant bookings, transportation arrangements, and any other requests you may have. Let us take care of the details so you can relax and make the most of your stay.

Perfect Location for Exploring Playa del Carmen

Situated just two blocks from the beach, our boutique hotel provides easy access to a variety of activities, including diving and archaeological tours. Stroll to the lively Fifth Avenue for a taste of local dining, nightlife, and shopping experiences.

Experience the charm of Hotel Hacienda Paradise and book your stay today for an unforgettable getaway.

Facilities & Amenities

Health or beauty spa nearby

Non-smoking rooms

Air conditioning

Swimming pool

Luggage storage

Safety deposit box

Tour desk

Car hire

Massage services

Non-smoking throughout

Important Information

Check-in & Out

Check-in

Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. All seasons are subject to a non refundable clause in case of: Early departures - Unused nights Please note that the property requires a cash deposit or a credit card authorization upon arrival in order to take care of additional charges. The remaining credit will be refunded at the end of your stay. Please note that activities and services at the beach club have an extra charge per person.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Check Room Availability

Check-in

Check-out

Guests

1 night · 2 adults

Available Rooms

8 rates found

1/8

Double Room with Balcony

The spacious double room provides air conditioning, a wardrobe, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

30 sqm

Sleeps 2

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

ShowerSafety deposit boxTVAir conditioningHair dryerDesk

Room Option

Board / Meal

Price for 1 night

Standard Room Balcony

Non-refundable

Breakfast Included

20% OFF$48.05

$38.44

Includes taxes & fees

1/5

Quadruple Room with Pool View

The spacious twin room offers air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.

35 sqm

Sleeps 4

2 Double bed (131-150 cm wide)

Amenities

MinibarShowerSafety deposit boxTVAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

Quadruple Room, Poolside

Non-refundable

Breakfast Included

20% OFF$70.82

$56.66

Includes taxes & fees

1/4

King Room with Pool View

The spacious double room offers air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

35 sqm

Sleeps 2

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

MinibarShowerSafety deposit boxTVAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

King Room with Pool View

Non-refundable

Breakfast Included

20% OFF$94.11

$75.29

Includes taxes & fees

Superior Double Room

The unit has 1 bed.

Sleeps 2

1 Double bed (131-150 cm wide)

Room Option

Board / Meal

Price for 1 night

Superior Double Room

Non-refundable

Breakfast Included

20% OFF$67.96

$54.37

Includes taxes & fees

Suite with Balcony

Sleeps 3

Room Option

Board / Meal

Price for 1 night

Suite with Balcony

Non-refundable

Breakfast Included

20% OFF$146.39

$117.11

Includes taxes & fees

1/5

Deluxe Room

1 King BedOverlooking the gardenEntertainment - HDTV with cable channelsFood & Drink - Room service (limited) and free bottled water Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Shower with a rainfall showerheadPractical - Safe, laptop workspace, and iron/ironing board (on request)Comfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNeed to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in

Sleeps 3

1 King bed (151-180 cm wide)

Amenities

ShowerSafety deposit boxTVAir conditioningPrivate bathroomWardrobe or closet

Room Option

Board / Meal

Price for 1 night

Deluxe Room

Non-refundable

Breakfast Included

20% OFF$146.24

$116.99

Includes taxes & fees

1/6

Room, Poolside

1 King Bed377-sq-foot individually decorated room, located on the ground floor with garden and pool viewsEntertainment - HDTV with cable channelsFood & Drink - Room service (limited) and free bottled water Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Shower with a rainfall showerheadPractical - Yard, safe, and laptop workspaceComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNeed to Know - No rollaway/extra beds available, toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors

35 m2

Sleeps 3

1 King bed (151-180 cm wide)

Amenities

ShowerSafety deposit boxTVAir conditioningPrivate bathroomWardrobe or closet

Room Option

Board / Meal

Price for 1 night

Room, Poolside

Non-refundable

Breakfast Included

20% OFF$55.43

$44.34

Includes taxes & fees

1/6

Quadruple Room, Poolside

2 Double Beds377-sq-foot individually decorated room with garden and courtyard views Entertainment - HDTV with cable channelsFood & Drink - Room service (limited) and free bottled water Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Shower with a rainfall showerheadPractical - Yard, safe, and laptop workspaceComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNeed to Know - No rollaway/extra beds available, toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors

35 m2

Sleeps 4

2 Double bed (131-150 cm wide)

Amenities

ShowerSafety deposit boxTVAir conditioningPrivate bathroomWardrobe or closet

Room Option

Board / Meal

Price for 1 night

Quadruple Room with Pool View

Non-refundable

Breakfast Included

20% OFF$120.25

$96.2

Includes taxes & fees

Guest Reviews

Exceptional216 verified reviews

AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Select topics to read reviews

NYOBE TONA

Verified booking

couple

Standard Room

Stayed in Feb 27, 2026

"Good"

Good

6.0

L’emplacement

La propreté

Helpful?

NYOBE TONA

Verified booking

couple

Standard Room

Stayed in Feb 25, 2026

"Propreté des sanitaires"

Good

5.0

Emplacement

Propreté des sanitaires

Helpful?

Verified booking

family_with_children

Standard Room

Stayed in Feb 14, 2026

"Pésima atención"

Good

4.0

La ubicación

Pedí una manta para la noche y me dijeron que si no había en la habitación no tenían, habían cucarachas atrás de la puerta del baño muertas, no había agua caliente para bañarse y la recepcionista nos atendió de muy mala manera, por último necesitaba agua caliente y manifestaron que el restaurant solo habría hasta las 17 por lo que no había agua caliente

Helpful?

Hervé

Verified booking

couple

Standard Room

Stayed in Jan 25, 2026

"Bon rapport qualité prix mais emplacement très bruyant"

Good

6.0

L établissement et le cadre

Le bruit des bars la soir et des travaux la journée Qualité du personnel très variable Chambre faite au hasard

Helpful?

Joel

Verified booking

family_with_children

Standard Room

Stayed in Jan 20, 2026

"Excellent"

Excellent

8.0

Helpful?

Veronica

Verified booking

couple

Standard Room

Stayed in Jan 19, 2026

"Excellent"

Excellent

8.0

Helpful?

Diego

Verified booking

couple

Standard Room

Stayed in Jan 9, 2026

"Exceptional"

Exceptional

10.0

Helpful?

Myriam

Verified booking

couple

Standard Room

Stayed in Jan 7, 2026

"Super hôtel bien situé"

Exceptional

10.0

L’hôtel est parfait 👍

Le petit déjeuner mériterait d’être un peu plus varié…

Helpful?

Jose Humberto

Verified booking

family_with_children

Standard Room

Stayed in Jan 3, 2026

"Si regreso"

Excellent

8.0

La ubicación es excelente.... Relación al precio... El hotel creo le falta como algunos hoteles manteniendo....

Mantenimiento el hotel luciría más lindo.... Tiene buena ubicación el personal es amable y cortes...

Helpful?

Kork215PHILADELPHIA, PENNSYLVANIA

Verified booking

Solo travel

Standard Room

Stayed in Jan 2, 2026

"Great location,…average everything else"

Good

6.0

The hotel definitely has a great location, I guess I was expecting a little more for the price that you pay. Plumbing isn’t the best, says breakfast is included however that literally means toast & coffee ONLY. I don’t like to complain but the rooms could use a deep cleaning before guests arrive. Overall I was disappointed.

Helpful?

3 4 5

Discover

Settings

Hacienda Paradise Hotel

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

Available Rooms

Double Room with Balcony

Amenities

Quadruple Room with Pool View

Amenities

King Room with Pool View

Amenities

Superior Double Room

Suite with Balcony

Deluxe Room

Amenities

Room, Poolside

Amenities

Quadruple Room, Poolside

Amenities

Guest Reviews

Categories

Select topics to read reviews

"Good"

"Propreté des sanitaires"

"Pésima atención"

"Bon rapport qualité prix mais emplacement très bruyant"

"Excellent"

"Excellent"

"Exceptional"

"Super hôtel bien situé"

"Si regreso"

"Great location,…average everything else"