Fairfield Inn & Suites by Marriott Dover

Bathroom counter top was not clean, the rug on the foor had an odor that plagued the room and the pull out bed was very small, not fitting for a small teenager. The price point did not align with the value add..Not sure i would stay there again.

Okay

Good location. Plenty food

Billing. Not explained.

Unprofessional and bad customer service. The manager refused to modify my reservation. became disgruntled immediately and told me to call the Bonvoy number knowing that the only person who can modify it is the hotel front desk. Manager stated she was not allowed to make any changes per her gm, and I could call and complain if I felt I needed to. Also, the room smelled bad (of smoke & marijuana) upon arrival. Disappointed and confused how an establishment can act in this manner towards its guests!

Very nice hotel with great staff! Able to assist when WiFi was impossible to connect… great personal touch with patience and professionalism!

I appreciated the comfortable room, good location, and excellent price of the Fairfield Inn for my business travel. The staff was extremely nice and remembered my name. It’s the small touches that make a good business trip: complimentary breakfast, guest laundry room, and a 24-hour coffee and tea station that had real packets of lemon juice and honey for tea. I will definitely stay again.

Escogimos este hotel por el precio y el desayuno incluido. Al llegar vimos todo limpio y en orden. El personal fue amistoso, nos indicó las instrucciones y nos recomendó lugares para cenar. La habitación quedaba en el segundo piso estaba limpio y podíamos ver el auto estacionado desde la ventana. El desayuno fue un poco más de lo esperado.

This was our first stay on a longer road-trip. We arrived for check in around 8 pm and were met by a friendly and attentive front desk attendant (August 14, 2025 - sorry didn't get her name!). Easy check-in process. We had to ask for another pillow and set of sheets for the pull-out couch, and the attendant made sure it was in our room for when we got back from picking up some take-out. The attendant even left us some extra towels! The pullout couch was a narrow single bed and was a bit short for our needs, but it worked for our one-night stay. The bathroom was clean and stocked with all necessities. The room was large and easily accommodated 3 adults. The air conditioner worked amazing, which was appreciated after the excruciating heat and humidity that day. The eggs at the breakfast were not good - they seemed overcooked and dried out. However, there were lots of other options, including bread, bagels, muffins, packaged allergy friendly egg options, cereal, fresh fruit, yogurt, milk, jams/jellies, and peanut butter. Lots of take-away options too, for those who don't have time to sit down and eat. Overall I would recommend this hotel and if I were in the Dover area, I wouldn't hesitate to stay again.