SureStay Plus Hotel by Best Western Houston Medical Center

Was a little noisy at 4:30 from others in the hall this morning

Thank you

Convenient to the place we needed to go and the hotel’s shuttle service made things easy for us. Will definitely stay here again if we are in the area again.

Stayed in the hotel for three nights. The room was clean and staff was very accommodating. The beds were very comfortable aside from the pull out couch in the suite, very springy and thin. The amenities like free parking and Breakfast were great. The only thing was the hot tub jets did not work. Otherwise, it was a nice stay.

The staff was great and super friendly. Breakfast was okay; standard but long lines for microwave. There should be more than one if you are serving biscuits that need to be cooked. I ended up eating mine 1/2 frozen. Location was great. We had a suite which was meh. The bathroom was very small for 5 people. The beds could be updated as they were lumpy. And there was not enough linens/pillows in the room for the pullout couch bed that also needs a new mattress. The staff is what made this hotel. I would book it again just bc the staff was super nice.

Staff was good. Breakfast was solid. Saw a roach in our room…

The room was clean and the staff was freindly

This hotel is a lil dated but very functional and convenient! Had King bed room nice size bathroom a little small but okay! Breakfast consists of Jimmy dean breakfast sandwiches individually wrapped! There are waffles available and cereal boxes and wrapped pastries! Apples, oranges and bananas and some yogurt wrapped lenders bagels and bread for toast! Parking is tight, have some underground as well! Walking distance to some small but good restaurants!

My husband was getting open heart surgery at a local hospital. The staff was very accommodating I had to get the room as a result of an emergency situation and was able to get in and out without any problems the staff was amazing the room was nice.

The mattresses were horrible! They were so uncomfortable. the TV wasn’t working. We had stayed last year in this same hotel, bid difference and not in a good way. Not coming back here.