Express Inn & Suites San Antonio near SeaWorld - Medical Center

Perfect a 10

Perfect a 10

Nothing good here.

Location is run down. Trash everywhere in the parking lot

Friendlier to the customers. Smile.

The manager is a good guy. The other main staff are hit and miss. They most times come off as arrogant and rude. The motel is in a great area, but isn’t as good as it used to be. They like to leave the floor windows open for whatever reason and it makes the rooms so humid that the room A/C units don’t work properly. If you don’t use the website or any of the apps to get a room, you will always be charged a premium at check in. It doesn’t make any sense. I’ve stayed there numerous times over the last couple years and it seems to go downhill more and more with every stay. The floors are nearly always dirty and the bathrooms sometimes take a while for the showers to get hot.

Nothing

Front desk service, room wasn't clean,bed wasn't made, hole in wall

Nothing

Everything