Super 8 by Wyndham Benton Harbor St Joseph

Property could use a remodel

The walk into the motel was sketchy, therr were two rough looking men outside sitting on curb about 10ft from the entrance openly drinking and smoking. When inside the smell of cleaning fluids and burnt food knocked us down when we walked in . The place was run down and not clean. Hall carpet was disgusting. When we opened our room it smelled heavy of cigar smoke and the bed also smelled. We imediately went to front desk to leave. We asked for a refund and were told we have to go thru expedia.

Nice place for a night. Tucked in behind a very busy truck stop so kind of hard to find if you miss the sign. Parking lot is rather odd, and if you have handicap plates/placard, those designated spots are not actually convenient.

Designated disabled parking spots are not easily accessible to the doors to the office or rooms. No ramp if needed. Location is a little hard to find. More signage by the gas station entrance is needed.

Staff was friendly and accommodating. Room was clean and comfortable.

Smell in lobby and hall ways was horrible.

Stay was great, quick front desk service. Linens were clean. AC unit worked very well. Floor could have used a bit more cleaning. Overall great stay for the money.

Very stuffy feeling in room especially when a/c turns off. Toilet was already clogged upon arrival and man at desk had to plunge it for us. He did not appear very happy or willing to do it however. Lots of little crumbs in the corners by the fridge as well. Would never stay here for any rate over 100/night. Its honestly worth barely 75.

Rooms door was open upon arrival. Bathroom was dirty. Hotel need an upgrade.

The beds were nice size. They need to remove the carpet in the hallway. The breakfast need to improve with more hot food. They don't have a Swimming pool or fitness center.

Air conditioning was inadequate, the room was inadequate and bathroom was not clean.