Super 8 by Wyndham Elizabethtown

Nothing

Bed bugs. Owner would not refund me even though I left due to bed bugs.

Location

Updated appearance

It was cheap and clean and close to our event

No elevator. Continental breakfast sucked. No handle on entrance door. Smell of cigarette smoke on 2nd floor

The staff was great! Bed and pillows were comfortable.

The facilities are in need of major upgrades/updates. Rust around faucets, floors were warped, peeling up. Outside door at back never closed. Outside door at front was missing the handle and had to be propped open.

Love the pool area it was well kept up. Love the options for early check and late check out, I can see using that in the future. The shower in my room was nice as well everything worked.

Lack of enough towels, but I run into that problem with other hotels as well. The laundry room was out of order for guests laundry. There was no ice machine on our floor had to go downstairs for that.

The room was decent

There was a roach in the bathroom . The staff downstairs gave me a key to a room that hadn’t been clean , bed already slept in , wet towels left laying around , crumbs on the table , a full drink next to the bed . I went down stairs to tell the staff he then gave me a key to a room that didn’t work (or had someone staying in it ) the key wouldn’t unlock the door . I went down stairs again to tell him he came up to try it himself . He then realized it did not work , after the 6th time of going down stairs he finally gave me a key to a room that was not dirty and actually worked . He tried to charge me $100 for deposit when I have been there countless times and only been charged $50 .

They staff was super friendly everything was very clean .

I do wish they gave you access to the pool with your room card key . Instead of having to ask Everytime to be let into the pool .

I’ve stayed here twice now ! Love it

Wish the room key would also get you into the pool