Super 8 by Wyndham Springfield/Battlefield

Wouldn’t let me stay because I was a local

This hotel freaking stole from me, this place sucks. It says it was pet friendly but when I arrived to check in they told me they did allow pets so they did not let me stay, they told me they would refund me back through Expedia but after months of fighting with hotel they don’t want to refund me and keep saying it’s my fault. This place will just steal your money.

Horrible condition. Outdated. Poorly cleaned. No service. Myself and mybe 3 other rooms were occupied. Never stay again 😤😱

Place smelled. I did have a smoking room but it was a mold/mildew smell. Room very out dated. The manager yelled in my window from the outside!! Very unprofessional, he should have called or came to room not yelled (twice) into an open window. His concern was totally stupid and made no sense. Lamp by table was unplugged and broken. Hard to work on laptop when you can't see. Only good thing was bed seemed clean and was comfy.

Pretty great stay. We weren’t in the hotel long. The only problem we’re that hallway was so humid it smelled a bit, and when I tried to call the front desk it rang about 20x with no answer

We arrived pretty late at night. When we arrived there was no parking whatsoever on the side of the building where the entrance was for us to get in, due to a semi taking up 3 space parked side ways, some company trucks with a trailer hooked to it, were taking up like 6-8 parking spots parked sideways. So we had park how far away and cart all our stuff back. There was no elevator, so had to cart all our stuff up a flight of stairs to the 2nd floor. Our first night there, there was what sounded like water running next door, very loud, all night long, which made sleeping very difficult. Beds were very hard, pillows were soft. Pop machine didnt work. So honestly if there would of been another hotel options (everything was booked for the holiday weekend), we would of stayed somewhere else.

The front desk staff would not let us use a different credit card. I reserved it under my name and my mother in law was going to pay. They refused to let us use it. I just was at another hotel and we did pay with another card. The pool was not open, they said for covid reasons. They did not serve or offer any breakfast due to covid. I call the hotels right next to them and their pool is open and serving breakfast. The room smelled musty. It was clean. Beds was clean, soft.

Needs updating.

Clerk unfriendly. Beds uncomfortable

The managers were rude. They called me telling me someone else wanted my room so if I wasn’t coming soon they’d give my room away because they were so busy. I told them I wouldn’t be there until 10pm and they were just rude.