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7.4 / 10 Guest Rating

Hill Country Inn & Suites - New Braunfels, Gruene

510 S State Highway 46 , New Braunfels, us

Hill Country Inn & Suites - New Braunfels, Gruene - main view

About the Property

Convenient Location
Located in New Braunfels, just a short distance from popular attractions like Comal Park and Schlitterbahn Waterpark Resort, SureStay Hotel by Best Western offers easy access to the best of the area.

Relaxing Amenities
Unwind in style with our outdoor swimming pool and hot tub, perfect for a refreshing dip or lounging under the sun. Our 24-hour front desk ensures your needs are always met, making your stay as relaxing as possible.

Business-Friendly Services
For our business travelers, take advantage of our on-site business centre. Additionally, enjoy the convenience of vending machines offering snacks and drinks, perfect for those late-night cravings or quick refreshments.

Book your stay at SureStay Hotel by Best Western New Braunfels for a convenient and comfortable experience.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.4
Very Good269 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness4.8
Service8.8
Location8.8
Room Quality5.8
Amenities8.8
Value for Money8.7
Food and Beverage5.8
Overall Experience7.8

Select topics to read reviews

S
Scott
Verified booking
Standard Room
Stayed in May 16, 2025

"Good"

6.0

Shower is good if you are 5 feet tall or shorter. Bed was lumpy on one side. Mini fridge froze everything put in it. Front desk staff was very friendly and helpful

Helpful?
A
Angelo
Verified booking
partner
Standard Room
Stayed in May 14, 2025

"Good"

2.0

Next door room music was loudly playing until 3am every night and room was really dated with no microwave for an extended stay location. Breakfast was a disappointment as well.

Helpful?
D
Dawn
Verified booking
Standard Room
Stayed in May 14, 2025

"Need to clean better "

6.0

On check-in in I found a dead bug and worse a live one that jumped up in the bed sheets. I then went to the bathroom and noticed yellow circles on the toilet rim I ended up paying for 2 hotels because I left and stayed at the La Quinta a few blocks away.

Helpful?
R
Rebecca
Verified booking
Standard Room
Stayed in May 14, 2025

"Good"

4.0

Fleas in room. Not a great breakfast. Disappointed

Helpful?
K
Karl
Verified booking
Standard Room
Stayed in May 12, 2025

"Good"

6.0

The hotel must have gotten a great photographer. While it was not bad, it was definitely not as good as the pictures showed. The Continental breakfast left a lot to be desired. Overall I have stayed in worse, but I've definitely stayed in better.

Helpful?
S
Smith
Verified booking
Standard Room
Stayed in May 12, 2025

"Good"

4.0

Stayed in room that had bad stain or something on carpet like vomit. Were forced to stay in handicap room stating that was all available with king bed. Booked this stay many weeks in advance

Helpful?
N
Nada Sara
Verified booking
family_with_children
Standard Room
Stayed in May 12, 2025

"Good"

2.0

The pictures advertising this place were not the same views I saw at the hotel. It was a motel not a hotel. The bathroom was not as luxury as I thought it would be as what I saw in the pictures. I felt like I was scammed. The tv had no easy access to channels. The beds were comfortable. In the advertisement it said they had omelets and sausages for breakfast and it was only the waffle makers, muffins, and two different kinds of cereal. The coffee tasted horrible. The pool and spa was nice but I wanted the hotel not extended stay. I will not recommend this place to anyone and I will not stay there bc my husband did not feel I was safe by myself bc men were hitting on me. It was false advertisement.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in May 1, 2025

"Should have researched more"

6.0

Pictures were very deceiving. Overall was not as bad as it could have been. I should have researched better as it is an older hotel. Room smelled of smoke, had old mattresses, and was not the safest part of New Braunfels.

Helpful?
P
Preston
Verified booking
family
Standard Room
Stayed in Apr 22, 2025

"Excellent"

8.0

We were staying as a large group so we ended up with 6 rooms. My room was clean with a comfortable bed. I like to sleep in cold room and the blanket was a little thin for my liking but I didn’t ask for help with that… We didn’t eat breakfast so I can’t speak to that.if the Ed arises I will stay again.

Helpful?
L
Lyli
Verified booking
Standard Room
Stayed in Apr 22, 2025

"Good"

4.0

Hotel was not clean, outside appearance very poor

Helpful?
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