Super 8 by Wyndham McHenry/Fox Lake Area

We booked for two nights and left at 2am on the first night! Disgusting! Mold around tub, smelt like someone smoked 20 packs of cigarettes daily in the room for the last 20 years. Dirty bedding, carpet and chairs. Paper thin walls, could hear everything going on around us. Small flies everywhere. We tried to tough it out but could absolutely not. And ended up booking a hotel 30 minutes away. Luckily, the Holiday Inn. in Elgin understands what good customer service and clean accommodations are and let us check in at 6am that same morning. The hotel is refusing to issue a refund for the second night. Horrible business practice since all of these problems we encountered were a direct result of bad property management on their behalf. The pictures of the property must be photoshopped because they are a horrible representation of what this place actually is, and the good reviews must be fake.

This place was so gross and dirty. Not to mention the ice maker wasn’t even turned on for a full hotel.

Staff was friendly and nice. Physical hotel building needs modernization/remodel/update. Bedding should all be updated. You will probably have stained sheets

Room smelled bad, air conditioning didn’t work, and no screen in window. Left at 5:00 because it was too hot to sleep. Never again.

The staff was very friendly howover the room smelled like cat urine. The breakfast was very limited.

The bathtub was disgusting and when we arrive at the police were there, it was just not a good experience

No coffee!!!

The staff at the hotel is extremely nice. I had to switch rooms three times, because the first room they put me in, the TV did not work, the second room they put me in the drapes were torn from the ceiling and lying on the floor. The third room they puts me in was finally okay.

Didn't really clean rooms daily

We checked in and immediately checked out. There were flies in the room and stains on the sheets in two of the rooms we got