Red Roof Inn & Suites Little Rock

Charged $50 per night cleaning fee. Stayed 2 nights and did not have any maid service. Feel like I got ripped off. Sketchy part of town.

Everything broken. Bad maintainence

I made the reservation months in advance. I confirmed I had a top floor weeks in advance. When I arrived they tried to give me a 1st floor. The room they gave me on the top floor had no towels or wash clothes. A pillowcase was missing. There was a stain in the toilet. The door to the bathroom did not close easily. One of the electrical receptacles had red paint (I hope) on it. The tv would not work because a password was missing. It took staff 30 minutes to fix the problem. On a positive note the room was quiet.

It was clean and the staff was friendly.

I recently had the pleasure of staying at Red Roof for a business trip, and I must say, it exceeded all my expectations! From the moment I walked through the doors, I was greeted with warmth and hospitality by the friendly staff. The hotel's ambiance is simply exquisite, with tastefully decorated rooms that offer both comfort and luxury. My room was impeccably clean. Last but not least, I would like to commend the hotel's staff for their exceptional service. From the front desk to the housekeeping team, everyone went above and beyond to ensure that my stay was nothing short of perfect..

Mold on the bathroom wall. Nothing like the pictures!

Bad area to stay. Very rude staff.

Stained sheets,pillow cases. No coffee pot. Very few amenities. Was better than sleeping in my car I suppose.

Unable to check-in hotel would not honor reservation from Hotels.com. Since we arrived after midnight we had to make another reservation directly with them and pay twice. Front desk suggested we call Hotels.com for refund. But they closed all reservations at midnight even though I hade guaranteed the room for late arrival. Regardless of this issue, at 1:30 a.m. there were approximately 25 people in the parking lot behind the hotel standing around in little groups smoking, sitting on cars. Not what you would expect to see at a hotel in a reputable neighborhood. Very unsettling situation and area. Avoid this hotel at all cost

Was turned down after reservartion was made because i have kids even tho i didnt need any extra room and then i was told i could re book the same kind of room at a 30 percent higher rate after i explained to him that it would be pointless because that would be the same exact type of room he proceeded to shut his door in my face with his clerk and they left me at the desk and did not come back i would like my refund and i will bot be coming back and i may file a complaint as well this is terrible i am coming from out of town and to get that treatmwnt when its already late at night leaves me scrambling to find another room