Quality Inn Chicopee - Springfield

A run down shack tucked behind a Chik Filet. A once normal Quality Inn now completely run down and in a state of disrepair. Decorated with broken furniture from days of old, earmarked for the trash heap, but snatched from the pile to be installed in this S@$t hole of a place. The cliche "I wouldnt stay here if its the last place on earth" well ....

The hallways smelled of marijuana getting to the room. At 4:30 the room wasn’t ready. Shower valve wasn’t working properly and I settled for a cold shower. No stopper in the sink made shaving difficult. Mattress was a spring mattress with plastic cover…made sleeping most uncomfortable. It appeared to have full time residents.

in need of many repairs- bathroom door was kicked in- handle of door broken off.... red stains on the carpet! It looked like a crime scene... when I told the front desk staff they said they are aware of the problems in the room and didn't even offer to put us in a new room, they just said we wouldn't be charged for it.

The tub was clogged and filled with a couple of inches of water each time you showered, the lock on the door was not working and it took a day and a half to have it fixed, there was empty soda bottles and chip bags left in the stairwell that remained there for 2 days. On the bright side, the staff were friendly and helpful and the breakfast provided was excellent.

Ive seen better furniture in a collage dorm. Everything is either broken or worn out. Room smells like grandma's musty basement. This was once a nice hotel but no effort has been made to maintain it as such. Its in drastic need of a complete remodel.

I was expecting a hotel on par with Quality Inn reputation of clean, reasonably priced stay. The expedia site and the hotel check in process failed to mention the property was transitioning back from a status of a state-run shelter. At check out I noticed a sign (turned away from view) that stated the in-process state, This was way over pricing for the lack of security, overnight hallway disturbances and unclean state (ie. vomit on the stairwell). Most unsatisfactory as guest who needs accessibility, there was no elevator.

Rusty lamp, musty smelling, apparent visible mold near ceiling, poor flushing of toilet

it was ok for the price, but it is a place to go just to sleep, beds were confortable, bathroom Ok, breakfast poor, personel courteous

Nothing

Do not stay here they are using the property as a hotel/shelter. There are homeless people all around the building and I felt very uncomfortable. My room did not deadbolt and there was clear holes in the door from previous locks being put in the place was gross dirty smelly. I went there for a dance competition and I’ve stayed in other quality ends before and I have never experienced even at the worst hotel. I’ve been to something like this. They don’t have an elevator. You have to walk up the stairs it was just by far. The worst experience I have ever had staying anywhere in my life. I literally paid $400 to stay somewhere else that night and I was only there for 45 minutes and I could barely take it. It was me and my little girl and I was so nervous for us