Delavan Inn and Suites

Air conditioning didn’t work.

Could only understand the speech of 1 out of 3 employees who were trying to help me. Furniture was old and scratched. Was not told about breakfast time so missed it. Bed was comfortable and I do like the sink outside of the bathroom.

Need improvement

It was close to our concert

The sheets had stains on them, there was no toilet paper, not even a holder for it to be on!! And there was absolutely not one parking spot upon our arrival after the show. We ended up checking out & just driving the 3 hours back home. Super disappointed

We got there 1 1/2 hour early. Asked if we could check in early and was told for a extra $25.00 we could so a room was ready but would not allow us to check in without paying extra. We came back later. Room was clean, a little worn but comfortable. There was parking worries as a group hung out on the side of the building where we would have preferred to park but choose to park in the front lot.

Propery smelled so bad I didn't think it was healthy for me to stay

The room we stayed in was newly remodeled and perfect for the night stay. McDonald's is literally right next door too! Alpine Valley is an easy drive away.

We came for a 1-night stay in the Delavan area and found that the room and the hotel were clean and the staff were friendly. Loved the location because it is a little out of town but everything we wanted to do was within a 10-minute drive. It has great access to major highways, and a gas station is right across the parking lot! We didn't try the free breakfast so can't comment on that.

No desire for customer service One towel and 1/3 roll of TP Tried to talk concerns when leaving person walked away Poor English speech Overflowing trash can be front door Over frosted frig freezer