Extended Stay America Suites - South Bend - Mishawaka - North

I liked it being pet friendly but hated everything else

This hotel should be ashamed of themselves! Absolutely shameful and repulsive hotel. They should pay people to stay there, not the other way around. Things that went wrong: 1. Was given our room and we went in with the door already open and had no blankets and had not been serviced. They then sent someone to handle it after complaining. 2. I thought it was an honest mistake, but then another couple we went with had the same experience. While they had blankets, the bed had clearly not been refreshed and the pillows were yellow. 3. The smell was disgusting, 4. The bathroom had clearly not been cleaned in a long time. Ring around the toilet, sink and bathtub were disgusting. 5. The hand soap provided was a bar of soup that had already been opened and looked used and dirty. 6. We got back to the hotel after a concert to multiple cops there and many customers in the lobby because their keys were not working. There was no one on site to help. 7. Another couple we were with had what appeared to be a used firework on their toilet, 8. Bed bugs Moral of the story, this business should be permanently closed. Do not stay here ever. You’re better off sleeping in your car.

Dirtier than a public restroom, there was dog poop on the wall the room smell like wet dog.

Good location

Had a odor to it, didn’t have a fresh clean smell

The desk person Brittany did everything she could but we didn't get rooms, and they couldn't find us a place to stay... needless to say, we drove another 8 hours that night to our final destination without any sleep.

Not getting any service from Extended Stay. I will never use their hotels again and will let everyone I know to avoid them, and I've already let my bank know to refuse payment if they even attempt to cash in.

I stayed for an overnight and a few hours but the room wasn’t as clean and I wasn’t given and towels.

Front desk service was amazing. Not very clean.