Baymont by Wyndham Bay City

easy off highway location.

we booked 2 queen bed rooms. They stated that 3rd party booking (you) made the mistake. The pictures from your website were not accurate. Very dirty and the smell was disgusting. was very unsafe feeling. sliding glass doors and some with the bottom screen cut. Very shady, no security lighting. Pretty sure they do drug deals in parking lot. We did not stay. My kids wanted to sleep in car, of course no refunds. We gladly ate the loss and went to a real hotel where we felt safe enough to close our eyes. I recommend sending the health inspector and removing this property from your website.

Convenient access to I75

Good and caring people. You need to let them know if there is something and they take care of it right away. Room was spacious and clean. I had patio but did not use it since it was snow and very cold outside.

Front desk folks were pretty attentive. Pretty close to I75 exit. Many restaurants at walking distance, value for money

I liked the it was right off the highway

When we first arrived it was absolutely freezing. You could see your breath. We almost immediately found bugs crawling on the walls. We got a room with a Jacuzzi and there was a piece of wall missing and the seal didn't even fit properly. The room smelled like cigarettes and there was a huge bag of trash on our "patio". I absolutely would never recommend staying here to anyone. I now have to wash all my clothes because they smell awful like smoke. There was boxes of linen in the hallway. Very poor experience.

Staff

Everything else