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8.2 / 10 Guest Rating

Bahia Principe Grand Tulum - All Inclusive

Crta Chetumal - Cancun Km 250, Akumal, QROO, 77760, Akumal, MX

Bahia Principe Grand Tulum - All Inclusive - main view

About the Property

Spa Services and Outdoor Activities
Indulge in massages, body treatments, and facials at the on-site spa, or enjoy a round of golf or lounge at the private beach.

Dining and Entertainment Options
Choose from 7 restaurants serving international cuisine, unwind at 5 bars/lounges, or enjoy a drink at the beach or poolside bar.

Convenient Amenities and Location
Benefit from complimentary Wi-Fi, concierge services, free buffet breakfast, business center, and airport shuttle. Explore nearby attractions like Riviera Maya Golf Club and Xel-Há Park.

Pamper yourself with a visit to Bahia Principe Grand Tulum - All Inclusive, where luxury meets adventure. Book now for an unforgettable stay!

Facilities & Amenities

Free breakfast
Meeting rooms
Full-service spa
Fitness facilities
Nature reserve
Express check-out
Free bicycles on site
Arcade/game room
Electric car charging station
Nightclub

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.2
Excellent222 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great entertainment.

Categories

Cleanliness7.2
Service9.1
Location8.2
Room Quality7.6
Amenities9.2
Value for Money8.6
Food and Beverage6.2
Overall Experience9.6

Select topics to read reviews

N
Nevaeh
Verified booking
family
Standard Room
Stayed in Jun 10, 2025

"Excellent"

8.0

Just like every trip/resort there are pros and cons. Some of the pros were that it is family friendly, there are plenty of pools and food is available almost all day and night. Some of the cons were the rooms smelt dingy and were so humid that all our clothes were damp. Also even though food was available throughout the day/evening it was repetitive and booking the a la carts was nearly impossible. I think if we were able to experience those I would feel differently. The other con was the amount of things/activities that cost extra. The arcade in the main lobby was even extra. The resort is great for young children and adults but not much for teens. We were a group of 12 and had a great time!

Helpful?
A
Ana
Verified booking
family
Standard Room
Stayed in Jun 9, 2025

"Good"

6.0

Our room was clean and spacious. Enjoyed the only restaurant that we were able to book (Brazilian steak house). Cons: restaurant booking on the app was disappoint as everything was full and left with only one option. Lack of dinner options if your unable to book a reservation. Snacks bars were ok but food items were repetitive.

Helpful?
S
susana
Verified booking
family
Standard Room
Stayed in Jun 9, 2025

"Good"

6.0

Unfortunately I will not return to this resort. Some staff members were awesome but some not so much , very limited dining and barely any restaurant reservations spots . Buffet food was not very good. Spa was not as nice this place needs some attention specially the spa jacuzzi

Helpful?
P
Patricia
Verified booking
partner
Standard Room
Stayed in Jun 6, 2025

"Excellent"

8.0

The stay was overall great. However, my wife did come down with a bad case of food poisoning. I bought some medicine from the on-site pharmacy and the desk called our room several hours later to see if we were ok and needed anything. Otherwise, the food was great, it was very family friendly (lots of kids), coatis and iguanas all over the grounds, and the hotel was beautiful and relatively peaceful.

Helpful?
P
Parsha
Verified booking
Standard Room
Stayed in Jun 3, 2025

"Good"

4.0

I stayed at the Coba section of your resort last year and had a wonderful experience, both in terms of service and the overall environment. Based on that positive impression, I decided to return this year—this time choosing the Tulum section—and brought along friends and family. Unfortunately, I regret this decision, as the quality of service has declined significantly. During dinner, no staff approached us to offer drinks, and overall service was minimal. The dining area was extremely noisy and overcrowded, which made the experience unpleasant. Additionally, the quality of the food was very disappointing—I found it difficult to enjoy any of the meals and ended up leaving the resort on most days to dine elsewhere. I was also hoping to try the complimentary specialty restaurants; however, they were fully booked throughout our stay, and I was unable to make a reservation.

Helpful?
P
Parsha
Verified booking
family_with_children
Standard Room
Stayed in Jun 3, 2025

"Good"

4.0

I stayed at the Coba section of your resort last year and had a wonderful experience, both in terms of service and the overall environment. Based on that positive impression, I decided to return this year—this time choosing the Tulum section—and brought along friends and family. Unfortunately, I regret this decision, as the quality of service has declined significantly. During dinner, no staff approached us to offer drinks, and overall service was minimal. The dining area was extremely noisy and overcrowded, which made the experience unpleasant. Additionally, the quality of the food was very disappointing—I found it difficult to enjoy any of the meals and ended up leaving the resort on most days to dine elsewhere. I was also hoping to try the complimentary specialty restaurants; however, they were fully booked throughout our stay, and I was unable to make a reservation

Helpful?
J
Jared
Verified booking
family
Standard Room
Stayed in Jun 2, 2025

"Excellent"

8.0

Food options were good

Helpful?
N
Nataly
Verified booking
family_with_children
Standard Room
Stayed in Jun 1, 2025

"Exceptional"

10.0

Bahia Principe is always my go to.

Helpful?
D
David
Verified booking
partner
Standard Room
Stayed in May 31, 2025

"Excellent"

8.0

Great vibes, people were awesome! What i did like was all the seaweed on the beach and old amenities in the room. Not a dealbreaker.

Helpful?
L
Laura Gaye
Verified booking
partner
Standard Room
Stayed in May 27, 2025

"Exceptional"

10.0

We werent able to utilize most of the restaurants while we were there, which was unfortunate. There was a fire in another hotel and all the restaurants were booked solid. Got tired of the buffet food.

Helpful?