Knights Inn Indianapolis

There was no turn down service. the room was nothing like in the pictures.

This was ABSOLUTELY the worst place I have ever stayed in for any price and I've traveled a lot. The room was dirty and when I asked for room service which normally would have included fresh towels I was told I had to ask for it otherwise it wasn't part of the deal. So, I asked that the next day I have room service-never happened. No fresh towels until the front desk person brought them to my room later that evening. I complained of no hot water & then had to wait over 2 hours to have their so called maintenance man respond to my request. This happened 3 TIMES. I was never offered a different room to even take a shower! I tried to find another place to stay but because of a convention in town none was available. All I can say is that this place needs to be shut down as it is deplorable and they provide no service to their customers...if they charged you $20 per night you would be over paying.

The first room was dirty, clump of hair by sink, ashes on the floor, smelled musty, stuff on the wall, smoke detector not properly attached to wall, I don’t think it had been cleaned. The second room wasn’t much better. If they hadn’t already fully charged me for the 2 nights (which they did before I checked in even though on Expedia I opted to pay on site) I would not have stayed past the first 10 min of checking in. I tried to immediately cancel my reservation so I could go somewhere else but they refused to refund my money. Instead the mgr gave me a discount on a future room which I will never use. Being very upset and disgusted is an understatement!

The ladies who checked me in were beyond nice and made me feel very welcome

There was no free breakfast like it said there would be beside that great hotel

Norhing at all noisey nasty things were broke they charged my card twice so you tell me what was good

Absolutely filthy. Even before I opened the door I was hit with a musty/dirty smell. The carpet was stained, the sheets were stained and rumpled, and the bathroom had clearly not been touched in a very long time. Requested another room, and was told by the management that all the rooms were the same. No one seemed to care. The floor felt like it was about to fall in, and at times the whole building felt like it was vibrating. Slept in a sleeping bag to protect myself.

Shower was dirty and had used soap in it, bedspread was ripped, trash in trash can, walls was dirty and only had one towel. This is the worst place I have ever stayed, we wouldn't even take a shower in the morning. If this wouldn't have been a busy weekend in town and I had other options we would not have stayed.

Trying to get our money back. To filthy to stay. Very run down hole in wall and bathtub.dirtiest place I ever saw. Cab took us back to airport and we spent the night at airport.

The rooms were filthy and not clean. There were stains and marks all over the walls. The shower ran out fo hot water within 5 minutes. The ty was not working or even mounted to the wall.