Knights Inn Madison Heights

Towels were stained, ask for clean towels, received. Bed was great, remodeled room could have been cleaned. Bedding was not exchanged after each guest. Sheets were cleaned and pressed. I used my wipes to clean over most I might touch.

The fact that I was able to bring my fur babies with me. The housekeeping staff was very friendly.

The fact that the TV was messed up and only able to watch a few channels

I am working on an up and coming cleaning business and this place can really use a deep cleaning.I offered my services but they declined. The staff was very nice and friendly so my problem is not with them they switched me to another room. That room was actually worst than the first but I didnt want to be a complicated guest and it was only for a few hours I went and brought my own lining because theirs had stains on them and the toilet leaked all night upon many other thing that were wrong but more than like I would not go back there again.

It was okay for the price0

Small and comfortable

The staff were nice enough but the hotel was in horrible condition. The pictures displayed on their site and on Expedia are not accurate. The outside of the hotel is a disaster. The pool is empty and in need of serious repairs. As far as the rooms, the linens are old and extremely worn. The walls and floor are dirty. The bathroom has a horrible smell when you run the water. Although, a complimentary continental breakfast is advertised, it is non-existent. Finally, due to the unacceptable conditions of the hotel, the cost to stay there was ridiculous.

The staff were very kind and informative

Did not feel safe at the property. We felt so unsafe we left and slept at our sons house on the floor and forfeited the money on the room. We never returned.

My family and I came to Lyncburg for a graduation. This was the only place that was not totally booked. Sadly, the only thing that I like is the price. The towels were dirty, bathroom was dirty, and the bathroom walls and doors were really nasty. First and last time staying in this dump for us.