Econo Lodge Inn & Suites Florida City

TV didn’t work properly. It was on for a minute and off for 30 seconds

Disgusting place. I checked in, went to my room and saw how run down the place is--broken furniture, toilet seat. There was also a noise in the wall that sounded like some sort of critter (squirrel perhaps). Ten minutes later, I was at the front desk cancelling my stay and demanding a refund. Ended up going to another hotel.

The front desk lady was EXTREMELY rude, no manners whatsoever. Not accommodating at all! The room is dirty and the tv doesn’t work. When I got here after paying the price for the room she wanted a $50 deposit in CASH! When I told her I didn’t have any cash she told me I could use the atm in the lobby to pull the cash out and then took her sweet time to unlock the door for me, then scolded me for not reading signs that lobby was closed. I’m surprised this location is still open to be honest.

Very run down. Hard to find due to lack of exterior lighting

The place was ok for the price I got it. No frills basic accomodations is what it is.it does have a pool, but it was a bit cool to use it. The room is easy to find and there is ample parking. The key card worked as it should. The room has the AC off. I was all right with that for little while, but then sought to use it. I noticed the plug looked like international ones. So, I couldn't use the standard one against the wall. Luckily, my friend found the plug under the AC 5o this problem was resolved. They had a weird policy where any stains on towels and sheets would result in the deposit not being returned. I always thought there is a reason why they change and wash the linens and towels. Doesn't seem right for something that may well happen when using the towels. Also, they did not want people using the towels for the floor just out of the shower. To me, that's a safety concern here. The floors are of wood, and can be quite slippery if wet. Putting a towel or a rug would mitigate that. The location was good, with many places to eat and a WalMart and even a Home Depot within walking distance if you need it. One interesting feature is there are 2 sinks, a kitchen and a bathroom one. They did not have the morning coffee they said they provide. It'd be nice.

AWFUL

Very poor environment, door is broken, the bed sheets were not clean, the hair dryer is broken and there are a bunch of bugs. Terrible place to stay, left immediately to another hotel

We actually did not get to stay at the Econolodge. When I booked, I chose the 'book now, pay later option'. I entered my debit card and intended to pay with my credit card at the location. I was told when I reserved that my card would not be charged until we got to the hotel. Fast forward to our travel day...the hotel called me because my debit card did not work, and then cancelled my room before I could respond. When they called, I was on the airplane and not able to answer or call back. When we landed, I called back and the front desk person informed me they cancelled our room. My reservation clearly states that I would be expected to pay at property, but I never got the chance. I called hotels.com and they called the hotel and told me all was well. When we arrived that was not the case, and we were forced to find alternative accomodations. In addition, both staff members we interacted with were rude and dismissive. When we arrived at EconoLodge the front desk attendant actually locked us out of the lobby while we contacted hotels.com. We were treated so poorly by that property. However, hotels com staff was awesome and helped us find a new place to stay at 8pm in the evening. We will never stay at another EconoLodge.

We were told there was free breakfast and then there wasn’t. Told I already paid but then I had to get cash out and pay more. Pool broken. Workout room didn’t exist but it said it did online which is why we picked this in the first place. Poop stains on the shower curtain. Overall felt unsafe and dirty.

Motel was incredibly bad condition. Decided not to stay. Required a cash deposit- not standard practice.