Hacienda Xcanatun, Angsana Heritage Collection

Amazing property well maintained

N/A

If you are staying near Merida, come here! The rooms are absolutely beautiful, but what makes this place is THE STAFF. From reception: Brenda, Marcos, housekeeping, the bellboys… everyone is fantastic. The BEST however, is Armin at the pool bar, Lol-Ha. Amazing bartender and the most friendly, sublime service ever! Just love this place and I’ll be back.

Very, very expensive…… too expensive for what you get in my opinion. Nice hotel, but not worth the prices.

Superbe Hacienda avec un magnifique jardin

Système de petit déjeuner qui limite le choix du repas, avec le niveau de prestation et de coût on s’attend à un peu plus de souplesse (un seul café compris si on en veut un second il faut le payer…).

Beautiful pool, quiet hotel and nice big rooms

It’s too far from Merida City Center, about a 30” Uber ride. I also that this hotel was not worthy the us$1,000 per night we paid even if it was very high season. The food in the only restaurant available was ok, and service for a 5-star hotel that charges that much should be perfect. For instance I asked to fix the jacuzzi in the bedroom and they never did. They’d often bring the water for tea just warm, etc.

Vegetation, pool, pool bar, room,

Restaurant breakfast and evening meals can be fine tuned, both in terms of seamless service and quality and value for money of dishes

The staff go above and beyond to provide top notch service, just ask for whatever you need they are very accommodating.

Property is beautiful and tranquil. There are lotus ponds a 60 meter lap pool private pool in your suite it’s stunning.