Pagosa Lodge

The room was clean and matched the pictures

VERY RUN DOWN

The place is in a good location but the conditions of the hotel are terrible, I mean the structure, in the photo they do not present the reality of the building. I had chosen a room with a balcony and you look at the lake when one goes out many cigarettes on the balcony plus super dirty the surroundings were horrible. I chose the hotel because in the photos nothing stands the same as when you arrive. I think that if they fix it it would be 100% worth it since it is accessible.

Elevator broken off/on. Clumps of dirt all over the halls. Breakfast area gross. Everything sticky and dirty and broken

Very nice staff very friendly all Good except for breakfast on description says breakfast included but they never serve it weekend we were there

The Hotel was not the same as it was in the pictures when we researched it. The doorway for our room had a large gap at the top. The patio view of the lake for our room had access to anyone (very creepy). We also observed something sketchy going on in the parking lot. My wife and I felt very unsafe while we were there.

It's a transformation in process.

Room balcony was located on a lovely lake.

Breakfast items could be improved by providing more vegetarian items and gluten free items. Struggled with key cards in that one would not work. When replaced then the other would not work until both cards were replaced at the same time. Each morning saw hot air balloons go up over lake. Lake view was nice. Good food options within walking distance.

All was good, rooms were clean and a very quiet. Slept well. Only issue, was breakfast, the tables and floors were dirty. And we got there right at 7am, at the opening of breakfast being served. it had food crumbs on floors and most of the tables weren't clean. Microwave was dirty, dried-up cheese or food stains in microwave.