Pagosa Lodge

We could not find the motel on Google; it was listed as "permanently closed", and it appeared that it had been closed and now they are trying to get it going but it was in no shape to be open and only a few rooms were occupied. It was hard to find a person at the front desk, the breakfast was really poor and with no attendants around. The room itself was nice with the lake view but we felt like we were on a sinking ship, or at least one that had recently sunk and is just trying to come ip for air.

Property was run down, staff was new and on their own or just not engaged not sure which it was.

What people should know is that this hotel is in terrible disrepair. Apparently they are working on it. But be prepared the exterior is bad, weeds, parking lot surface, old paint, cobwebs, almost no lighting. There are no working security doors in operation. The two rooms we were in the sliding doors don’t have a working locks. They had flimsy aluminum bar stops. One room the smoke detector was found on a dresser. The interior of all the public areas are old and worn. I didn’t see a pool, the spa sauna is ripped out. It appears workers are living on at least a semipermanent bases. Grills were outside some doors. The room itself was, clean comfortable, with nice bedding and the towels were great. Had the rooms not been looking like they have been updated some we would not have stayed the night. The shower was nice and good water pressure. The breakfast was good, your typical hotel self serve type. Everything there was good and fresh, but the coffee in the room was old and tasted nasty. I looked on one package the appeared to be expired by over 2 years. The ladies at the front desk were nice and helpful. So really I hope this serves as a warning to the public traveling folks who will be shocked at the rundown neglected appearance.

The room and bed were very nice.

Extremely comfortable bed with choice of pillow firmness, soft for me, resulted in a good night's rest. Waking to a postcard view - serene lake, white swan gliding nearby, line of ducks swimming farther away, a hot air balloon floating in front of the beautiful mountain range - was a wonderful, peaceful start to the day!

Our stay was a very good one because Jessica a staff member. There was a mixup when we made the reservation thru Hotel.com, and she was extremely helpful and did an excellent job and made sure we had a place to spend the night. So because of Jessica our stay at Pagosa Lodge was great for the 5 humans and our pet!!

Great location. Had a musky ordor rooms and building seemed very out of date.

Not sure what's going on. Don't know if there is a on-site maintenance worker or they are between one. We see a new pool getting put in but the elevators are out of order. Front door broken. Leaks in ceiling. Ceiling water damage in room. Not sure if its time to start over or.... Overall room was good but external perception is bad.

We traveled cross country on the way back to Northern Colorado. This was the most expensive and the most disappointing property we stayed in. The building cannot be up to code. The common hallway has what feels like a hole in it covered by carpet. The bathroom in the room has parts of the wall missing at the bottom. It should be closed and completely remodeled.

The property is under renovation apparently under new management. Believe it will be completed beautifully!