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8 / 10 Guest Rating

Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG

358 River Ridge Drive Northwest, Grand Rapids, us

Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG - main view

About the Property

Indulge in Sports and Entertainment
Located just a short drive from Fifth Third Ballpark, home to the West Michigan Whitecaps, our hotel is the perfect choice for sports enthusiasts. Enjoy the convenience of catching a game or exploring the nearby Van Andel Arena for entertainment.

Relax and Unwind
Take a dip in our inviting indoor pool or kick back in one of our spacious rooms featuring complimentary Wi-Fi. Each room is thoughtfully furnished with wood furniture, ensuring a comfortable stay. Need to catch up on work? Utilize the work desk in your room.

Convenience at Your Fingertips
Stay on top of your fitness routine at our on-site gym, or take care of business at our business center. For added convenience, we offer laundry facilities so you can pack light for your trip to attractions like Frederik Meijer Gardens, just a short drive away.

Book now for an unforgettable stay at the Holiday Inn Express Hotel & Suites Grand Rapids-North.

Facilities & Amenities

Fitness facilities
WiFi available
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Terrace

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that an incidental fee will be charged at check-in and is refundable unless the room is damaged. Contact the hotel for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
1/4

Standard Room

Bed type and smoking preference cannot be guaranteed as it will be allocated upon arrival based on availability.

29 sqm
Sleeps 2
1 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

Standard Room

Non-refundable
Breakfast Included
20% OFF$165.49

$132.39

Includes taxes & fees
Standard King Room - Photo 1
Standard King Room - Photo 2
Standard King Room - Photo 3
Standard King Room - Photo 4
Standard King Room - Photo 5
1/5

Standard King Room

Provides cable TV and tea- and coffee-making facilities.

29 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

1 King Standard Mobil Access Tub

Non-refundable
Breakfast Included
20% OFF$174.14

$139.31

Includes taxes & fees
Standard Room with Two Queen Beds - Photo 1
Standard Room with Two Queen Beds - Photo 2
Standard Room with Two Queen Beds - Photo 3
Standard Room with Two Queen Beds - Photo 4
Standard Room with Two Queen Beds - Photo 5
1/5

Standard Room with Two Queen Beds

Provides cable TV and tea- and coffee-making facilities.

32 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

2 Queen Standard

Non-refundable
Breakfast Included
20% OFF$165.49

$132.39

Includes taxes & fees
Queen Suite with Two Queen Beds and Sofa Bed - Photo 1
Queen Suite with Two Queen Beds and Sofa Bed - Photo 2
Queen Suite with Two Queen Beds and Sofa Bed - Photo 3
Queen Suite with Two Queen Beds and Sofa Bed - Photo 4
Queen Suite with Two Queen Beds and Sofa Bed - Photo 5
1/5

Queen Suite with Two Queen Beds and Sofa Bed

Provides a living area with sofa bed.

36 sqm
Sleeps 6
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

2 Queen Suite Sofa Bed

Non-refundable
Breakfast Included
20% OFF$184.01

$147.21

Includes taxes & fees
King Room - Disability Access - Photo 1
King Room - Disability Access - Photo 2
King Room - Disability Access - Photo 3
King Room - Disability Access - Photo 4
King Room - Disability Access - Photo 5
1/5

King Room - Disability Access

An accessible tub is included in the private bathroom.

29 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

One King Accessible Tub Non-Smoking

Non-refundable
Breakfast Included
20% OFF$176.18

$140.94

Includes taxes & fees
King Room with Roll-In Shower - Disability Access - Photo 1
King Room with Roll-In Shower - Disability Access - Photo 2
King Room with Roll-In Shower - Disability Access - Photo 3
King Room with Roll-In Shower - Disability Access - Photo 4
King Room with Roll-In Shower - Disability Access - Photo 5
1/5

King Room with Roll-In Shower - Disability Access

This accessible room includes a roll-in shower.

315 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

King Mobility Accessible Roll In Shower Non-Smoking

Non-refundable
Breakfast Included
20% OFF$176.3

$141.04

Includes taxes & fees
Standard King Room with Sofa Bed - Photo 1
Standard King Room with Sofa Bed - Photo 2
Standard King Room with Sofa Bed - Photo 3
Standard King Room with Sofa Bed - Photo 4
Standard King Room with Sofa Bed - Photo 5
Standard King Room with Sofa Bed - Photo 6
1/6

Standard King Room with Sofa Bed

Offering free toiletries, this double room includes a private bathroom with a bath. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a sofa. The unit has 2 beds.

30 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTVTelephoneAir conditioningRadioRefrigerator

1 King Standard Sofa Bed

Non-refundable
Breakfast Included
20% OFF$177.84

$142.27

Includes taxes & fees
Deluxe Suite - Mobility Access Roll in Shower/Non-Smoking - Photo 1
Deluxe Suite - Mobility Access Roll in Shower/Non-Smoking - Photo 2
Deluxe Suite - Mobility Access Roll in Shower/Non-Smoking - Photo 3
Deluxe Suite - Mobility Access Roll in Shower/Non-Smoking - Photo 4
Deluxe Suite - Mobility Access Roll in Shower/Non-Smoking - Photo 5
1/5

Deluxe Suite - Mobility Access Roll in Shower/Non-Smoking

This air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

36 sqm
Sleeps 6
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningRadio

Suite Deluxe Accessible Roll Shower Non-smoking

Non-refundable
Breakfast Included
20% OFF$186.16

$148.93

Includes taxes & fees
Suite, 2 Queen Beds, Accessible (Roll-In Shower) - Photo 1
Suite, 2 Queen Beds, Accessible (Roll-In Shower) - Photo 2
Suite, 2 Queen Beds, Accessible (Roll-In Shower) - Photo 3
Suite, 2 Queen Beds, Accessible (Roll-In Shower) - Photo 4
Suite, 2 Queen Beds, Accessible (Roll-In Shower) - Photo 5
1/5

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

2 Queen Beds409 sq feet Internet - Free WiFi Entertainment - LCD television, satellite channels, and video game consoleFood & Drink - Mini-fridge, coffee/tea maker, and free bottled waterSleep - Select Comfort bed, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, free toiletries, a hair dryer, and towelsPractical - Free local calls, double sofa bed, and free newspaperComfort - Air conditioning and daily housekeepingAccessibility - Visual fire alarmNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

38 m2
Sleeps 6
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerDeskPrivate bathroom

Access Two Queen Suite with Roll in Shower

Non-refundable
Breakfast Included
20% OFF$184.25

$147.4

Includes taxes & fees
Suite, 1 King Bed - Photo 1
Suite, 1 King Bed - Photo 2
Suite, 1 King Bed - Photo 3
Suite, 1 King Bed - Photo 4
Suite, 1 King Bed - Photo 5
1/5

Suite, 1 King Bed

1 King Bed409 sq feet Internet - Free WiFi Entertainment - LCD television, satellite channels, and video game consoleFood & Drink - Mini-fridge, microwave, coffee/tea maker, and free bottled waterSleep - Select Comfort bed, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, free toiletries, a hair dryer, and towelsPractical - Free local calls, double sofa bed, and free newspaperComfort - Air conditioning and daily housekeepingAccessibility - Lever door handlesNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

38 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerDeskMicrowave

1 King Suite

Non-refundable
Breakfast Included
20% OFF$184.01

$147.21

Includes taxes & fees

Guest Reviews

8
Excellent374 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the clean and comfortable rooms.

Categories

Cleanliness7.0
Service8.5
Location9.0
Room Quality7.5
Amenities8.5
Value for Money8.0
Food and Beverage7.5
Overall Experience8.0

Select topics to read reviews

B
BrandyusUS
Verified booking
couple
Standard Room
Stayed in Oct 22, 2025

"Rough and Smelly"

1.0

The location

The property smelled like sewer water. It was almost unbearable. There were stains on the carpet in our room.

Helpful?
C
cristy moody usUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 16, 2025

"Exceptional"

10.0
Helpful?
L
Lisa
Verified booking
Standard Room
Stayed in Oct 12, 2025

"Exceptional"

10.0

Clean. Great breakfast

Helpful?
L
Larry
Verified booking
family
Standard Room
Stayed in Oct 12, 2025

"Excellent"

8.0

I stay everytime I;m in Grand Rapids

Helpful?
J
JOAN
Verified booking
family
Standard Room
Stayed in Oct 12, 2025

"Exceptional"

10.0

Friendly staff. Great recommendation for dinner

Helpful?
S
Sherry
Verified booking
Standard Room
Stayed in Oct 11, 2025

"Excellent"

8.0

The front desk gentleman was very helpful and nice. The room was clean and comfortable. Bed was nice. Quality of breakfast was not very good.

Helpful?
R
Ryan
Verified booking
Standard Room
Stayed in Oct 10, 2025

"Good"

2.0

There was a bug in the shower in the morning. Thought nothing of it and rinsed it down the train. As Im waiting my uber to arrive I see a GIANT spider on the wall of the lobby. I told concierge and they laughed it off. Literally, went up to it, laughed and walked away. I thought that was odd and left. When I got back to my room, there 4 ROACHES crawling up the curtain. Needless to say, I freaked out. I had just received my food delivery and sat down to eat. Instead I had to move to the 3rd floor. The response from concierge this time was “weird, we haven’t had bug at all this year” Not “I’m sorry, that’s horrific” They just moved to me another room. I was not able to sleep because I kept thinking there were probably roaches in every room. It was absolutely disgusting. Clearly they have a bug problem. I would not touch the breakfast either. I have pictures but there isn’t anywhere for me to attach them. Will never stay here again and recommend anyone else does either. I should also add that the thermostat in the 2nd room didnt work and the AC wouldn’t turn off so I unplugged it. It was 62 degrees. I didnt mention it because I just badly wanted out.

Helpful?
J
Jelise
Verified booking
Standard Room
Stayed in Oct 5, 2025

"Good"

2.0

The tub was dirty. There was hair all over the bathroom. There were bugs in my room. There was a cigarette butt in the stairwell. Won’t be returning.

Helpful?
M
Myrie
Verified booking
partner
Standard Room
Stayed in Oct 1, 2025

"Exceptional"

10.0

Very nice and clean hotel

Helpful?
S
SiegwartusUS
Verified booking
family_with_children
Standard Room
Stayed in Sep 30, 2025

"Exceptional"

10.0

Comfortable

Nothing.. it was a great experience

Helpful?
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