White Oaks Conference & Resort Spa

Staff was excellent

Clean well maintained Friendly and eager staff to assist. Always staff available. They don’t just help but appear thankful you are at the property. Gardens are beautiful. Food excellent

I didn’t see much but it was ok. Highly overpriced for one night - $400+

Too expensive

Location

The bathroom TV did not work, the fireplace did not work, wallpaper was peeling, there was visible dirt/dust in the room, and staff entered my room before the authorized time and removed my personal property. The text messages with your team show that the hotel was aware the room was not meeting expectations and that the room may not have reflected the updated photos/designs shown online. I would also like to address the response I received when I raised these concerns. I was told that “guests request this room all the time.” I found that response dismissive and minimizing, especially given the documented issues with cleanliness, maintenance, broken features, peeling wallpaper, dust, and visible dirt. My concerns were not about personal preference or décor style. They were about the condition, cleanliness, functionality, and handling of the room.

Very pretty ! Great location.