The Mansion at Glen Cove

No instructions on how to utilize the TV,no one at the front desk was able to help. They should have a guide in each room tadvise guests on how to use TV.

Needs charging stations for devices and more electrical outlets

Fabulous stay at the Manor!

We enjoyed our stay at the Mansion in Glen Cove and will return the next time we visit family in Glen Cove. I have a lot to say about this unusual hotel so I'm going to begin with the best parts of our stay with a more comprehensive review below. Highlights: - The staff are incredibly friendly and accommodating. - Over 55 acres of beautiful grounds. - Excellent complimentary continental breakfast. - Comfortable mattress, with decent sheets. - Overall cleanliness is very good and though it is an older property, the hotel smells fresh. - Diverse spaces throughout the hotel to congregate with others. - Tons of really lovely space options if you wanted to host an event. We arrived nearly two hours before check-in & swung by the Mansion to see if an early check-in was possible. Fortunately, it was a possibility & the front desk staff was gracious In making this accommodation. We were pleased with our room (we rented the Regular King Suite rather than the Deluxe). Things to consider: - The entire property is historic. Even the "new" section was built in 1967. - It's in the process of a renovation & as such there is evidence of maintenance in many corners of the property. Room for improvement: - The QR code provided in the room that indicated it contained important information led to a url not found error. - A text to a number provided to answer questions was answered six hours after we checked out.

Beautiful Hotel… The staff is incredibly nice and helpful! They could not have been more welcoming. It is so beautiful and historic, We just wish it was a bit cleaner. The carpets were dirty and a band-aid remained on the floor in the hallway throughout the weekend. Breakfast was served on the dirty table cloth’s from the wedding the night before. This could really be a gem if it were maintained.

The bathroom had the last persons shavings in there. Room should have a chair to sit in. Instead of desk chair. I know property is being renovated but areas should still be cleaned.

General environment is acceptable but the room quality inconsistent from one to another. Our room had high humidity problem causing dampness to all my clothings and belongings. In two days stay, we moved 3 times.

My wife and I went to celebrate our 1 year anniversary. We left notes and called ahead to mention the anniversary (didn’t expect anything special) and make sure that the pool would be open for our stay. They assured us that it would be open. When we arrived, we were told that the pool was closed that day and that there was a wedding taking place throughout the whole hotel. There were bars set up in the hallways and we had to continually walk through wedding events to get to our room. That night, the WiFi was out which meant the tv wouldn’t work. The front desk said they would send some one by, but after an hour I spoke to them at the front desk and they mentioned it would be another hour before they could reset the WiFi. The coffee maker and shower dials were also broken. After all of the issues, they took only $80 off of our stay and continued to be very defensive about the issues we had during our stay. I would not recommend this hotel and suggest finding an airbnb.

Beautiful property. Very nice breakfast.

We traveled from CT for the pool