InTown Suites Extended Stay Houston TX - Westchase

the facilities met my exễpctation,staff is friendly,location is easy to going to restaurant

the floor should be cleaner

It was quiet, clean and the staff was very friendly.

Everything was good.

Everything seemed to be good except for the loud tenants in the next room who was banging on the walls and shouting in the middle of the night

The guy next door seemed like a lunatic but that isn't your fault

I did not stay in the hotel for a single day so this is irrelevant.

I got to the hotel and the staff told me to go check the rooms prior to payment. I had to use the staircase to check the room in question. The room was untidy and smells of cigarette. I complained that I had just done surgery and so I could be using the staircase for like 8 days. The staff was rude and told me that she would charge me the full amount. Low and behold, my credit card was automatically debited for the full 8 days. Up till now, I have not gotten back my money. I need the full refund ASAP

It's just Cool

I like it